Subscribe to our Weekly Newsletter
You will receive relevant news & insights once a week
You can unsubscribe anytime
Please confirm your subscription via email
If you haven't received the confirmation email, please check your spam folder
all Blog Posts
Retail Insights & Press Releases | Sitemap
Sitemap
Blog Post Categories
All Retail Industry Insights & Press Releases
Posts by category
- Category: EU Policies
- European Commission invites companies to join the Sustainable Consumption Pledge
- How to handle sales tax if you have customers in the United States
- Change to online card payments happening in 2021
- Why Brexit should not discourage retailers’ international ambitions
- Belgian DPA taking down GDPR infringing websites
- The EDPB adopted a statement on the future ePrivacy Regulation
- How does PSD2 interplay with the GDPR?
- Why it’s time for merchants to take control of the road to PSD2 SCA
- Transferring personal data to the US? Everything you need to know to avoid legal risks
- Use your customer data to actually help your customers
- How contextual targeting will replace cookies in the privacy age
- The future of identity: Digital marketing trends that go beyond 2020
- EBA sees sense and extends SCA deadline to December 2020
- Worldwide trends in increasing payment regulation and 3D Secure 2.0
- What information must be provided to users regarding cookies ?
- Analysis of the PSD2 and Open Banking in Europe
- What is the right response to the extended PSD2 deadline?
- Last stage of PSD2 is incoming, but the road ahead is still fraught with danger for TPPs
- High GDPR fines: German Data Protection Authority joins the club
- PSD2: Are you ready for the deadline?
- PSD2: Are You Ready for Strong Customer Authentication (SCA)?
- PSD2, SCA and exemptions to the extension
- The impact of CBPR2 on the payment industry
- Europe’s GDPR has accomplished a lot in its infancy
- PSD2’s strong authentication doesn’t end fraud risk for merchants
- How to handle US Sales Tax as a small and midsized business
- Has GDPR improved brand experience? Most consumers aren’t convinced
- One year on: How has GDPR changed the customer data landscape?
- New EU rules greatly restrict the ability of businesses to use geoblocking techniques
- Treat consumers’ data with respect, and deliver value in exchange for it
- Could LinkedIn become the top outbound channel for B2B sales development?
- PSD2: Potential impacts to your ecommerce business
- The PSD2-GDPR balancing act
- The status of the GDPR as the one-year mark gets closer
- Netherlands finally implements PSD2
- Consumers more confident in how brands handle their data post-GDPR
- New European rules to improve fairness of online platforms’ trading practices
- GDPR offers a challenge in designing better customer experiences to garner data
- GDPR & PSD2: Squaring the circle
- Germany’s first GDPR fine offers lesson for companies planning a data breach policy
- Seven months post GDPR: What about fines?
- Why and how GDPR applies to people globally
- New regulation removing unjustified geoblocking inside EU comes into force
- The free flow of non-personal data
- Updated rules for .eu top-level domain: Council agrees its stance
- Dutch Data Protection Authority publishes information about the rules on direct marketing
- Cookie consent is the new panic
- Why regulation presents an opportunity in the digital payments revolution
- China UnionPay to enter European market
- New Belgian privacy legislation published
- EU starts preliminary probe into Amazon’s treatment of merchants
- Internet Attorney on GDPR compliance for ecommerce
- PSD2 deadline catalyst for bank action
- Convenience vs security in ecommerce payments: How everyone can win
- Swedes confused about PSD2 changes to payments
- How GDPR kills the innovation economy
- GDPR, ad fraud, and data privacy
- eIDAS for SMEs
- PSD2: the promise of the payment disrupter of 2018
- What loyalty programs look like in a post-GDPR world
- Microsoft’s commitment to GDPR, privacy and putting customers in control of their own data
- New Google Analytics settings reflect GDPR requirements
- 7 Steps to a GDPR friendly ecommerce website
- The explosive growth of cross border ecommerce
- Most EU businesses ignore cross border ecommerce opportunities
- EU takes first step in passing controversial copyright law that could “censor the Internet”
- Google issues updated GDPR guidance to publishers on how to gain consent from users
- What Europe’s GDPR privacy law means for e-retail marketers
- Category: General News
- Category: Industry Insights Blog
- How market leaders measure influencer marketing
- Improve customer service with AI and keyword chatbots
- Win-back emails guide
- AI-powered Internal Linking Tools
- The top 6 segmented marketing trends to maximize ROI
- What is B2B marketing and why marketers should care
- Digital advertisers still looking for recipe to thrive in cookieless world
- The rise of de-influencers
- Retail leaders will embrace AI to elevate CX
- Streamlining returns: Elevating the customer experience
- Label-free and package-free returns: What you should know for 2024
- What’s next in fashion?
- Online retailers disappoint customers – here’s how
- 5 Essential LinkedIn ads metrics for B2B marketers
- How to use lead segmentation for targeted marketing success
- What’s the difference between affiliate marketing and influencer marketing?
- 3 Emerging influencer trends that marketers should watch
- Shopping has transformed. It’s time for the marketing funnel to catch up
- Emotional loyalty and sustainable brand relationships
- 3 Ways brands can use AI to boost conversion & personalize retail
- 8 Amazon ecommerce trends for 2024
- 3 Insights from 100 brands using generative AI in ecommerce
- Level up your marketing: Gamifying the customer journey
- How B2B businesses can improve the online sales experience
- A guide to the 2 main types of retail & e-commerce fraud
- Customer-friendly return processes boost loyalty
- The complete guide to paid social: 2024 Trends and predictions
- 5 Delivery statistics you need to know for 2024
- Personalized marketing on social media: The ultimate guide
- Luxury retail is about ‘emotions, not transactions’
- Reshaping customer support with AI in contact centers
- Elevate your apparel brand: AI-powered personalization for growth
- 8 Game-changing trends on Google Shopping in 2024
- How AR and VR redefined the online and in-store experience
- How to sell on Instagram
- Make shopping for kids’ clothing simple with AI sizing technology
- Older shoppers boost growth in contactless payments
- Top 7 global consumer trends for 2024
- 2024 Fashion resale insights: Trends, growth, and sustainability in retail
- Social shopping in 2024: Strategies for driving sales and engagement
- How AI and Machine Learning can help apparel brands
- Retailers go beyond the buzz to explore AI’s potential
- Unlocking the potential of first-party data for targeted marketing
- Embracing top retail tech strategies for 2024
- Gmail blocking your emails? Here’s what you need to know
- RFID has been around for decades. Now it’s becoming retailers’ best crime-fighting tool
- How AI can bridge the gap between offline and online
- Email sender reputation 101: A comprehensive guide
- How Amazon taps AI to achieve sustainability goals
- Future trends that will shape consumer behaviour and retail operations
- EU adopts instant payments rules
- Why SMS marketing should form a core part of your strategy
- Tell Google about localized versions of your page
- Why AI is the future of ecommerce
- TikTok encouraging more searches with shortcut and AI
- How to plan long-term influencer strategy
- Transformation to an omnichannel future
- Mastering the art of email calls-to-action
- Retailers hope AR and GenAI energize consumers
- What is PCI compliance?
- Stream. Shop. Deliver. Live shopping & social commerce in the new era
- Retail inventory method: A how-to guide
- Saks’ plan to bring luxury to online shoppers
- H&M’s new store concept features a secondhand shop-in-shop
- Return of the fees: How retailers can reduce high return rates
- How many emails should a business send per month?
- The future of digital advertising: 4 Key trends shaping 2024
- Navigating supply chain management: ecommerce vs. omnichannel
- Amazon leans into collaborative shopping
- The latest loyalty program benefit is members-only product access
- How should I communicate the price of my brand to consumers?
- ‘Amazon Rufus’ AI experience comes to the Amazon Shopping app
- The biggest changes to cross-border payments are likely yet to come
- IKEA US CEO shares 2024 strategy to blend retail, payments and AI
- How Circular Fashion can bring change and sustainable values to the industry
- 2023 Email, SMS, and push message statistics & trends
- Why returns data is crucial to customer experience
- Why proactive customer service is essential for growing your business
- How to get ecommerce returns back into stock faster
- 10 Consumer incentives examples to inspire your 2024 strategy
- 10 Innovative retail trends to watch in 2024
- Black Friday report shows consumers still love email and SMS
- Why 2024 is the year of sustainable Supply Path Optimisation
- 2024 Adtech predictions
- Everything you need to know about SEO marketing in 2024
- 7 Ways to improve your customer service response times
- AI-driven CX trends 2024
- 15 Strategies for superior ecommerce customer support
- Ecommerce customer experience in 2023: Insights & what’s next in 2024
- Top 15 customer loyalty trends to follow in 2024
- Is TEMU shifting the tectonics of e-commerce?
- Key B2B ecommerce features for a future-proof ecommerce platform
- Efficient VAT compliance in 2024: Tips and strategies for cross-border commerce
- eCommerce packaging trends to transform your unboxing experience
- First-party data strategy: trends and tips in 2024
- Why extended reality matters in ecommerce
- How Amazon Fashion is using AI to help you find the perfect fit
- How to test personalization and other big ideas
- Technology tools that can enhance in-store navigation
- Revolutionizing retail: AI at the helm of mobile commerce
- From predictable to personalized: Rethinking the loyalty experience
- Unlock the full potential of TikTok advertising
- Social media marketing in 2024
- 2024 trends in last-mile delivery and crowdsourcing
- ChatGPT vs. Bard vs. Bing: What are the differences?
- 6 Ways Coca-Cola uses Generative AI for advertising & marketing
- How to increase localized traffic to EU domain hosted in US
- Why the right loyalty program app is the key to success
- Marketplaces in the age of AI
- Navigating TikTok shop: All your questions answered
- Drive business growth with influencer and affiliate marketing
- 5 Tips for your digital marketing strategy in 2024
- How will Google’s Search Generative Experience affect marketing in 2024?
- How Amazon leverages generative AI to boost customer engagement
- The future of retail: Pioneering the phygital shopping experience
- Cyber Week 2023 results and trends
- Why resale kept growing in 2023
- The immediate future of the contact center: AI-assisted human interactions
- How Gen Z are using social media
- 5 Things that will shape social media in 2024
- The key trends in marketing production for 2024
- How AI improves site search & functionality
- Tactics for promoting your company YouTube channel
- How to maximize engagement rates for email and social media campaigns
- Influencer Sydney Morgan: More brands should embrace livestream shopping
- How to make online Gen Z shoppers happy
- In-app spending on TikTok continues to rise
- How much does Meta expand your audience?
- How to deal with order fulfillment challenges
- Mastercard unveils Shopping Muse, the next generation personal retail assistant
- Retail media spending grew 10% in Q3
- 100 Recent stats about Gen Z every marketer needs to know
- Gen Z prefers this type of online content
- How fit technology helps take a bite out of returns
- 72% of consumers trust Amazon when shopping online
- Strong online sales show Black Friday was an ‘omnichannel event’
- Understanding composable commerce and the ecommerce ecosystem
- Almost all Gen Z consumers engage in these shopping behaviours
- AI and first-party data: The gift that keeps on giving this holiday season
- Marketing to generation Alpha
- 4 Steps to shopper identification nirvana
- 5 Things you need in a customs clearance partner
- Why is optimizing your product feed important?
- What are dynamic search ads?
- Email marketing strategy
- On demand return labels vs label in the box
- What is a product feed & why you need one
- 15 Applications of Artificial Intelligence in marketing
- Breaking down buy now, pay later
- The future of biometric payments
- Non-retailers get in on direct-to-consumer omnichannel commerce
- How brands can connect with today’s consumers
- What is self-service return? Why should retailers care?
- How Gen Z is disrupting the fragrance sector
- VIP customers: How to find them and why
- When GenAI hit the shelves
- 21 Digital marketing trends for 2024
- Shein’s US head of strategy on the company’s business model
- E-commerce shipping insurance & claims
- Guide to retail returns marketing
- B2C European ecommerce market returns trends and recommendations
- Webinar on delivery convenience
- Webinar on convenience of out-of-home delivery
- How to reduce your return rate: 11 Tips for fewer returns
- What sustainable shoppers want
- How consumer electronics brands can reduce holiday shopping returns
- The rise of TikTok Shop: A game-changer for ecommerce
- New Gmail and Yahoo policies impact ecommerce
- Product feed optimization for ecommerce success
- PPC trends: the role of generative AI in paid search
- Top 7 winning customer retention trends in 2023
- How are FMCG brands succeeding on TikTok?
- Lessons in live commerce: Getting started as a foreign brand in China
- Paid social in a privacy-centric world
- How TikTok is becoming a mainstream holiday shopping tool
- ChatGPT for PPC marketers: 15 strategic prompts to use today
- The paid social landscape: from TikTok growth to AI-powered buying
- Why digital wallets are the key to modern loyalty marketing
- Delivering ‘niche at scale’: A look at influencer marketing trends
- Generative AI: 75% of marketers are already using it or actively considering it
- 7 things you need to know about this year’s holiday shoppers
- 4 Ways retailers can future-proof their business
- Influencer marketing best practices for Black Friday 2023
- Unlocking customer conversion: The power of content and omnichannel marketing
- Top 5 SEO test ideas for retail sites
- Google Search’s core updates and your website
- 3 ways B2B marketers can use generative AI
- TikTok touts its curated audiences to advertisers to drive Black Friday, Cyber Monday sales
- Organic vs. paid social media: How to align your strategy
- How retail pricing software helps optimize markdown strategies
- Metrics for success: Measuring cross-channel performance
- Fast fashion retailers increase return fees to reduce waste
- Some retailers are letting shoppers negotiate lower prices with an AI chatbot
- Marketers need to be more selective with the data they use
- Supercharge your next marketing campaign: 5 Unconventional prompts for ChatGPT
- A guide to data clean rooms
- The common arguments against content marketing
- Marketers are returning to tried-and-true strategies like affiliate marketing
- U.S. consumers can directly make purchases on TikTok
- App store localization: A complete guide
- Snap launches new tools to entice more brands to invest in AR experiences
- Customer acquisition cost (CAC): How to calculate & reduce it
- How to get honest and substantive feedback from your customers
- Black Friday Cyber Monday 2023: Week-by-week guide
- 6 Holiday-readiness tips from customer engagement experts
- TikTok says SMBs can’t go viral without understanding this first
- The rise and reach of Request for Payment (RfP) capabilities
- Effective marketing triggers for retailers
- Why growing retailers prioritize the checkout experience
- Retail media: How retailers are becoming advertising giants
- The future of AI in the retail industry: What to expect
- Always show the number of user ratings in list items
- Beyond clicks and opens: it’s time to expect more from your email reporting
- Brands are increasingly testing out virtual sizing tools
- The current state of e-commerce product page ux performance
- The EU Commission’s proposal for PSD3 and PSR
- One marketing model that’s helped well-known brands become extraordinary
- Why it’s time to reinvent and future-proof your approach to content marketing
- How the beauty industry appeals to new consumers
- Strategies for a more resilient supply chain
- DTC brands are warming up to off-price retail
- Luxury brands need to evolve to embrace Gen Z’s multifaceted approach to beauty and fashion
- How AR technologies can help retailers enhance customer experience
- What can Twitter analytics tell you?
- How to create effective marketing segmentation and persona strategies
- Email marketing automation: Tips and strategies for success
- Selling on TikTok in 2023
- Retail AI use cases and trends
- Google virtual try-on – what is it, and how does it affect SEO?
- Maintain holiday customer engagement
- Generational comparison on the use of payment methods
- Prepare for Black Friday 2023: 28 Tips for ecommerce stores
- How large ecommerce companies are selling on social media
- Notable email and SMS marketing trends from the first half of 2023
- After reconsidering free returns, fashion brands get creative
- How to build an ecommerce content calendar
- 4 Ways retailers can leverage generative AI to drive revenue and productivity
- Why do local businesses have to worry about content marketing
- The impact of Artificial Intelligence on B2B sales and marketing
- Google’s Search Generative Experience and the future of ecommerce SEO
- 10% of fashion retail returns are not put back on sale
- How the rise of generative AI is reshaping ecommerce
- The impact of AI for customer support agents
- App store optimization in 2023: What’s new?
- How Mars, Colgate-Palmolive, Nestlé & Coca-Cola are exploring Generative AI
- Gen Z may be the end of generational marketing
- Want to understand shopper decisions? Context is the key
- 14 Social media metrics that drive results in 2023
- Should brands ditch X as a customer service platform?
- Update your SEO strategy for the AI era
- Progressive Web apps vs. native apps: Which one is right for your business
- Find the right AI chatbot for your support team
- Evolving retail: The need to elevate omnichannel capabilities
- How does Amazon & Netflix personalization work?
- A 4-Step guide to kickstart your personalization program
- How can AI transform the retail customer experience?
- Care and repair: how can bricks-and-mortar fashion stores make it work
- Shipping fees, cart abandonment and the secrets to success
- Harness the power of AI to stay ahead of changing shopper trends
- Amazon Prime Day 2023 – what did we learn?
- The rise of digital gift giving
- Direct mail strategies for increasing retail sales and customer loyalty
- TikTok marketing for businesses
- The case for and against micro-influencers
- How social commerce can drive online sales
- How online retailers can unlock the benefits of server-side measurement
- To get better customer data, build feedback loops into your products
- How to leverage ChatGPT for marketing success
- How generative AI will reshape e-commerce and CX
- What marketers should look for from their loyalty platform
- Guide to mobile ecommerce apps
- Commerce A/B testing: Strategies for success
- Video commerce will revolutionize ecommerce
- Fashion is looking to crack the code of conversational commerce
- Why 68% of users abandon their cart
- Havas triples Amazon Prime Day sales for L’Oréal Paris
- 3 Tips to win over Gen Alpha
- 5 Stats show slow delivery is holding you back
- Questions & answers: EU-US data privacy framework
- Instant cross-border payments, with G20 recommendation, are coming
- Generative AI in ecommerce: A look beyond texts
- Get ahead of peak season: Start prep early
- 5 Millennial stats marketers need to know
- Is resale losing its appeal as consumers cut back on spending?
- Why isn’t my homepage indexed? Google explains
- Google kills its shopping marketplace
- 40% of BNPL users abandon carts if that option is missing at checkout
- 9 Strategic tips for international targeting
- The power of a multi-channel strategy
- Revolutionize your ecommerce strategy with chatGPT best prompts and plugins
- Google Analytics 4 rolls out new conversion attribution settings
- The art of crafting engaging experiences
- What’s next for sizing tools in online shopping?
- Driving profitability and reaching new customers with Google
- How the best brand-influencer partnerships reach Gen Z
- The power of cross-border campaign automation
- Balancing privacy and personalization in e-commerce marketing
- 2022 Global sustainability study: The growth potential of environmental change
- How Google’s AI search could impact ecommerce
- Preparing for post-omnichannel marketing
- Migrating to a new payments platform without rocking the ship
- 5 Gen Z stats marketers need to know
- How to use QR codes to their fullest
- Gen Z is buying and searching on TikTok
- 4 Signs that it’s time to upgrade your messaging platform
- The Facebook Ad Library: Your secret tool to spy on your competitors
- How to combine AI and human creativity to enhance retail CX
- Image is everything: how visuals are making (and breaking) online retailers
- Make “Guest Checkout” the most prominent option (47% don’t)
- The 5 keys to creating connected customer experiences
- The state of WhatsApp business messaging
- Research holiday deal-seekers
- URL redirects for SEO: A technical guide
- Gen Z is officially using TikTok more than any other social media platform
- Snap introduces new solutions for advertisers and creators
- Is your brand messaging customers on WhatsApp?
- 7 Creators and influencers tapping into the power of Pinterest
- 6 Google ads updates happening now (+what you need to do)
- Don’t filter email out of your marketing strategy
- Don’t forget marketing when it comes to renewing business
- Anatomy of Google’s organic search snippets
- 23 Social media best practices for success in 2023
- How Walmart is experimenting with shoppable content
- Embedding video in email: everything you need to know
- What is customer data? Definition, collection methods, trends and more
- Why AI-generated content marketing can’t fully replace humans
- Why larger retailers are emulating the neighborhood store strategy
- How retailers are failing online shoppers and 4 ways to do better
- 11 New social networks for 2023
- Building an engaged, cross-channel list
- How to funnel shoppers on social media
- Short form video guide: TikTok, Reels, and Shorts
- What is clienteling?
- The 5 keys to SMS success
- Amazon Anywhere lets consumers shop from virtual environments
- Getting started with sustainable direct mail marketing
- Why your LinkedIn social media strategy deserves more attention
- Retailers ditch their metaverse strategy
- Retailers try on AR to get more consumers to buy
- 6 Tips to help you write great email that converts
- Consider providing “Intermediary Category Pages” (13% don’t)
- How retailers are preparing to meet consumers in the Metaverse
- Landing page optimization: Your ultimate checklist
- How different types of content perform on Instagram?
- 11 Brands winning with memorable in-store experiences
- 5 Keys to better transactional emails
- 6 Steps to prioritize natural & paid search in a holistic search strategy
- A complete guide to email verification best practices
- Instagram now lets you add up to 5 ‘links in bio’
- Omnichannel excellence is the difference between haves and have nots in retail
- How to ensure optimal visual experiences across devices
- 8 Types of content marketing you should be using in 2023
- Are influencers ready for a world without follower counts?
- How to create an ecommerce customer experience
- 6 Characteristics of next-generation loyalty
- Boost ecommerce conversion rate through lifestyle product images
- Product visuals can increase add-to-cart rates
- The customer experience-driven growth playbook
- New experiences driven by QR codes
- 5 Ways to improve your email marketing strategy
- Mobile-first email design is a must for marketers
- 10 Customer apology email templates to help retain business
- Mobile users are especially prone to typos when entering address information
- Marketers react to french influencer law
- The best strategies to tap china’s luxury resale boom may be the simplest
- Social media marketing funnel: Reach and convert at any stage
- How to use heatmaps to improve campaign results
- 3 Ways to leverage technology to hyper-localize your campaigns
- Strong Customer Authentication: What you should know in 2023
- What is email validation?
- The benefits of e-commerce analytics
- How to prepare for chatbot product search
- 5 Essential elements to a great newsletter
- 6 Things B2B marketers need to know about influencers
- European Union implements new customs requirements
- How ecommerce retailers can build a successful privacy program
- Top 7 customer loyalty trends to know in 2023
- 22 Strategies for hospitality/travel e-commerce brands in 2023
- Why and how to do competitive benchmarking | YouScan
- The 6 critical touchpoints of the return process
- The best ways to use social media in content marketing
- 21 DTC ecommerce trends to watch in 2023
- Urban millennial men will drive BOPIS growth
- Your 2023 privacy strategy checklist
- Self-checkout is a must-have for retailers
- Smart texts can turn abandoned carts into conversions
- Luxury retail departments are evolving into wellbeing destinations
- A marketer’s guide to livestream shopping
- A look back at email marketing in 2022
- Subscription economy growth driven by new sectors
- Personalizing emails with shopper generated content
- Uniting the fragmented customer journey
- How to improve your social marketing with user-generated content
- What Web 3.0 and changing consumer psychographics mean for luxury brands
- Why customer retention will be harder than ever in 2023
- How specialty beauty retail came to dominate the mass channel
- Why SMS is an essential part of your e-commerce strategy
- How to tailor your DTC website to attract & convert the modern consumer
- How PSD3 can turn security into frictionless experience for ecommerce customers
- 3 Reasons consumer behavior matters in marketing
- 3 factors influencing digital advertising
- 12 Types of ecommerce fraud you should know: Guide 2023
- Why your conversion rates are down
- Optimising last mile delivery in 2023
- Top 10 ecommerce merchandising strategies
- 5 Ways you can improve your brand’s TikTok strategy
- Implement conversational messaging to transform your CX strategy
- What top Brick and Mortar retailers are doing to combat Amazon
- 4 Ways to use your website data to discover missed sales opportunities
- Is B2B TikTok right for you? 3 Questions to ask
- How to increase customer referrals
- Digital shopper marketing tactics to win over modern customers
- How monitoring of social media help users analyze customers feedback
- 7 Proven ways to improve your ROAS performance
- How to build high converting product pages like Amazon
- 10 Ways to turn visitors into customers
- How to clean up the messy business of e-commerce returns
- The top shopping trends of 2022 & beyond
- How social media listening helps improve customer experience
- 20 Tools to sell products on Pinterest
- How do you know if your social media plan has succeeded or failed?
- How to turn your (boring, generic and barely converting) emails into emails that convert
- Return Merchandise Authorization types & tips to handle RMA processes
- New social media advertising strategies for 2023
- Using videos to optimize engagement in search-driven buyer journeys
- Is your landing page strategy recession-ready?
- How Gen Z shops in the influencer age of social media fads
- If Google steals your clicks, why does SEO even matter?
- Shiseido: Influencer marketing case study
- Why you need to create content for after the sale
- 14 Types of social media marketers should know
- Nestlé’s global marketing strategy
- Five must-haves of a conversion worthy ecommerce website
- 7 pillars of effective ecommerce customer service
- How to sell on TikTok in 2023
- What defines a quality content marketing strategy
- Getting to know secondhand buyers
- How and why to take your customer engagement strategy ‘back to the future’
- Profiling Gen Z in payments: Digital-first and cause-driven
- 4 Email engagement strategies and tools for personalization
- How loyalty programs solve seasonality
- How to get Facebook ads working for you in 2023
- Expert social media marketing predictions for 2023
- A look at TikTok commerce in 2022
- Building your ecommerce strategy in a world of 10 second attention spans
- 2022 Gift card promotions recap
- Virtual experiences impact consumer purchase decisions, but tech adoption is low
- How to improve ecommerce conversion rates
- How to use plain text in email marketing
- The face of the American shopper is changing
- Social media marketing trends for 2023: Predictions from the pros
- 3 Points about influencers on Instagram, TikTok and YouTube
- How to create B2B Google ad campaigns that convert
- What is buyer-level intent? Everything B2B marketers need to know
- Retailers are embracing alternative payment methods, though cards are still king
- How to optimize for search in 2023
- ChatGPT: What is it, and how could it transform e-commerce?
- Instagram and TikTok have highest daily engagement rates
- Cost of losing trust exceeds the benefits of gaining it
- The 7 most crucial ecommerce metrics you should be tracking right now
- How to win over beauty consumers in the shifting post-pandemic retail landscape
- These two factors most influence social media brand perception
- Mobile payments app revenue and usage statistics 2022
- Google introduces new search labels for coupons & promos
- 4 Ways to increase customer engagement post-holiday
- 5 Ideas to make your ecommerce business more sustainable
- Returns ‘worst’ part of shopping experience
- How content marketing reinforces customer retention strategy
- Do you know what holistic search is?
- 4 Ways your ecommerce checkout is hurting your business
- Chatbot vs Live Chat: What’s the difference?
- 5 Steps to fuel online growth with conversion rate optimization
- The state of european checkouts
- Amazon rolls out TikTok-like shopping feature
- 10 Best practices to increase conversions on checkout pages
- Zara now charges for some returns. Will other retailers follow?
- Sizing issues often cause of returns
- Instagram strongholds influencer marketing despite growing competition
- How to write a great eCommerce return policy
- Twitter releases Product Drops feature to let shoppers track new merchandise
- 7 Strategies for integrating SMS marketing in social media campaigns
- Beyond responsive design: How to optimize your website for mobile users
- How merchant aggregators orchestrate a better customer experience
- What makes for a successful loyalty scheme?
- Consumer insights in marketing: unveil the hidden motives of your customers
- Best practices for designing surveys
- The 5-step guide on collaborations with influencers
- 32 Predictions for social media marketing in 2023
- 30 Essential Facebook statistics you need to know in 2022
- What is sponcon, and should your brand be doing it?
- 21 Essential Snapchat statistics you need to know in 2022
- What good is a retail metaverse if nobody can use it?
- Delivering exceptional omnichannel customer experiences
- How consumers are tackling the 2022 holiday shopping season
- Acquisition marketing: What it is and all you need to know
- B2B search is the secret to growing online business sales
- Holiday shopping habits unwrapped: What’s impacting consumer spending?
- Who, what, why, and where? How to define your target audience
- 5 Strategies to optimize digital journeys for BOPIS customers
- Are consumers more loyal to merchants or BNPL?
- Contextual targeting: Everything you need to know about it
- How to create viral content on TikTok in 10 easy steps
- How to write better customer surveys
- The top 7 content marketing mistakes you need to stop doing today
- Reduce packaging to save shipping costs
- What is a money page, and how do you optimize one?
- 2022 Holiday and festive season commerce trends: 5 Predictions
- The most important social media marketing metrics to track
- Omnichannel retail marketing: Consumer demands then & now
- 4 Tips to prepare for e-commerce peak season
- New retail research ahead of holiday season
- How to delete Google reviews (and when you should)
- 9 Highly effective ways to get client referrals
- Black Friday 2022: Useful facts & tips for ecommerce sellers
- 7 Reasons why marketing emails fail
- 4 Ways to identify B2B influencers in 2022
- Why retailers need a mix of digital and in-person appeal to win this holiday season
- Shoppers want friction-free, one click payment on all channels
- A customer experience guide to chatbots
- The next-gen tech driving today’s digital customer experience
- What you need to know about securing your ecommerce site
- 2022 Black Friday ecommerce guide
- To build customer loyalty, focus on getting back to the basics of last-mile delivery
- How to win at B2B influencer marketing
- How to make the most of the cancellation journey
- eCommerce email marketing: 18 Must have emails
- Top 5 TikTok creative best practices
- Brands losing a record $29 for each new customer acquired
- Start attracting audiences with content marketing
- How to reach younger generations with TikTok tracking
- 5 Facts about millennials that definitely don’t apply to gen Z
- How the TikTok algorithm works
- How to advertise on Google Maps
- Amazon SEO: A comprehensive guide for sellers
- Influencer marketing for ecommerce vs. retail
- 2022 Email strategy report
- How B2B companies should think about social media strategy
- Black Friday marketing strategies 2022
- The best time to post on Instagram in 2022
- CX: State of customer behaviour 2022
- CRO: 5 Conversion rate optimization strategies for fashion brands
- 8 Game-changing SEO trends for small businesses in 2022
- Abandoned cart email guide for eCommerce
- Understand online shoppers to accelerate your growth in ecommerce
- What are alternative payment methods and why do they matter?
- How to display price discounts on the product page: Avoid these 4 pitfalls
- Advertising trends from top DTC brands in 2022
- Uncovering the hidden trends shaping ecommerce
- The ultimate guide to ecommerce holiday planning in 2022
- The Retailer’s Handbook: A guide for success in the new abnormal
- A creator’s guide to growth: How to get your content seen on Facebook
- Email list building: 5 Tips to build a high-quality list
- Why the current Q-commerce model isn’t sustainable
- On-site search best practices for SEO & user experience
- Resale report: Factors driving market growth
- Social shoppers prefer checking out on brand sites
- 5 Ways ecommerce businesses can become more sustainable
- TikTok algorithm guide: How to go viral in 2022
- The future of fashion is live
- How NFTs will transform the luxury industry
- How retailers are preparing for an early holiday shopping season – and last-minute shoppers
- How to use videos to promote your business on Google
- Social commerce is having more than a moment
- Using foot traffic data to discover retail success
- Planning to beat the holiday rush on Twitter
- Current privacy laws in the US and what’s coming next
- 10 DTC marketing strategies to dazzle consumers right where they are
- 4 Things retailers must do before the 2022 holidays
- Dior Beauty’s WhatsApp campaign shows 1:1 messaging opportunity
- Prepare your payments for peak season
- Payments in the Metaverse:(Almost) everything you wanted to know
- Audience hijacking: How to prevent your online customers from being shoplifted
- 5 ways retailers can prepare payments for the peak season rush
- The German Supply Chain Act — Steps you can take to comply
- SMS marketing 101: How to get a response every time
- Using AI-assisted translation to get your multilingual content to market faster
- Online shopping habits of the post-pandemic EU consumer
- Cryptocurrency and its role in retail
- Shoppers decide what makes a great in-store experience and here’s what they want
- A pulse check on shopping habits worldwide
- Generation Z: Online shopping habits and behaviour
- Instant commerce: Quantifying the long-term opportunity in rapid delivery
- Micro tracking vs macro tracking – What’s the difference?
- Fashion: Farfetch to buy 47.5% of its biggest rival YOOX
- What retail gets right —and wrong— about Gen Z
- 4 Preparation steps for the 2022 holiday retail season
- More than 100 million consumers are shopping with AR
- The best time to start preparing for the 2022 holiday season was yesterday
- How to create great omnichannel product discovery experiences
- Email, SMS, and push marketing statistics for ecommerce in 2022
- Virtual influencers survey
- Majority of retailers fall short in meeting customers’ omnichannel expectations
- Facebook shuts down its live commerce push
- 6 Holiday marketing ideas for 2022
- How luxury brands are targeting Gen Z
- 3 Reasons why your site search is costing you
- How to use influencer marketing for SEO
- Price-sensitive gifters: 10 ideas for retailers – GiftNow
- The Metaverse in retail: taking brand recognition, engagement and loyalty to a new level
- Text commerce is upfront permission to sell
- How to prepare your organization for the future of brick-and-mortar
- Short links on TikTok: Tips marketers need to know
- 9 Essential steps in building a winning SEO strategy
- What is retargeting and how to use it to drive your growth
- 5 Ways the shopper journey is changing
- How to build a successful cross-border business with e-commerce localization
- 23 Simple email marketing tips to improve your open and clickthrough rates
- How to offer free shipping without going broke
- Psychological pricing: 7 Research-backed strategies that convert
- Omnichannel customer revolution: 3 keys for your strategy
- Why retailers like Sephora are upgrading their BOPIS platforms
- The ultimate guide to live shopping on YouTube
- The undeniable influence and purchasing power of Gen Z
- How Augmented Reality (AR) is changing ecommerce shopping as we know it
- There’s a new way to buy products on Instagram — right in Chat
- Customer perceived value and 6 ways to improve it
- US marketplace facilitator sales tax laws: everything you need to know
- Live shopping apps have best quarter ever
- TikTok abandons ecommerce expansion in Europe and US
- Most of Gen Z can’t afford Gucci: Here’s how the brand is reaching them anyway
- Influencer marketing on TikTok and how it compares to Instagram
- Can Pinterest prevail in e-commerce?
- Driving sales performance with conversion
- Can live sales improve customer satisfaction?
- Google unveils new shopping ad formats across Search and YouTube
- Instagram influencer marketing market size
- 3 Ways to reduce abandoned shopping carts
- Shifts in fashion and beauty consumer behaviour
- 12 Essential SEO data points for any website
- What every brand should know before launching into live selling
- Live selling is shaping the future of ecommerce
- Brands catch the micro-influencer wave
- 7 ways to deliver leading digital customer service
- 7 ways to deliver leading digital customer service CX
- Re-invent customer engagement with AI and Digital
- Twitter partners with Shopify to bring merchants’ products to Twitter Shopping
- 10 Common website navigation mistakes you must avoid
- Cart abandonment vs checkout abandonment
- The importance of guest checkout
- The state and future of BNPL
- Cross-border eCommerce: Belgium ranked 5th in EU
- The ins and outs of consumption tax: VAT, GST, and Sales Tax
- The EU Commission proposes new legislation to ban greenwashing and planned obsolescence
- 6 Types of social media content that your audience really needs
- Building a next generation live shopping experience
- 3 eCommerce and social media trends to watch for the rest of 2022
- Turning to technology to differentiate yourself in a highly competitive market
- I’m Gen Z & these social media channels matter to me
- Zara limits free returns to in-store only
- Increasing customer retention in e-commerce
- Preparing for Gen Z shoppers
- Top ecommerce chatbot use cases
- Introducing catalog-powered AR shopping lenses
- 6 Short-form video trends online marketers should watch in 2022
- For Google, retail’s omnichannel future is now
- Setting a brand-new stage for B2B buyers
- Pinterest digs deeper into ecommerce with new product rollouts
- Challenges faced by beauty brands in the global DTC landscape
- The 2022 engagement rate benchmark for branded influencer content
- Top social platforms for 2022
- Twitter Shops testing begins in the U.S.
- 50%+ of young shoppers don’t return unwanted items
- Top 3 retail customer experience trends for 2022
- Gen Z’s new shopping habits may kill off unprepared brands
- 6 Top tips to improve your Google ads ad relevance
- Instagram launches Live Rooms for live broadcasts with up to four creators
- TikTok is testing out a seller marketplace
- 35 Marketing automation tools for 2022 (by use case)
- Everything you need to test and optimize ecommerce Web forms
- DTC beauty brands double down on cross-category collabs
- The importance of video in B2B selling
- Why both paid and earned influencers are essential to your youth digital strategy
- The after-sales opportunity
- How to use email automation for customer re-engagement
- CPG brands redefine their marketing approach
- How Snap is trying to get more brands to use augmented reality
- 3 Unconventional CRO tactics to skyrocket your revenue
- The challenges of cross-border duties and taxes
- Amazon Style debuts first physical apparel store in LA
- Snapchat launches new AR commerce & shopping experience
- How DTC ecommerce brands can increase post-holiday conversions
- A Guide to the Japanese ecommerce market for cross-border brands
- International tax update: Digital service tax, dead and done with?
- The anatomy of a great package tracking email
- Klarna introduces universal shopping app
- Consumers bring domestic ecommerce demands to growing cross-border transactions
- Instagram video update: What you need to know to adjust your social strategy
- 25 Unique SEO tactics that deliver big results
- Snapchat continues to advance its AR try-on tools
- Klarna launches a physical card in the UK
- The Top 3 e-commerce trends for 2022
- Here’s how Meta is changing facebook ads targeting for 2022
- What is shoppable content? Benefits, formats and brand examples
- Golden rules of e-commerce in 2022
- Afterpay unveils BNPL subscription offering for US customers
- Gen Zers relied on buy now, pay later during the holidays. It’s time to pay up.
- 14 Top reasons why Google isn’t indexing your site
- Top 5 things customers love about social shopping
- The Wharton School’s Barbara Kahn talks post-COVID retail trends
- Mobile app or mobile website — which one performs better?
- Checkout optimization: 5 Ways to minimize form fields in checkout
- 3 keys to strengthening customer experience
- What is social proof & how to use it for ecommerce marketing
- A step by step guide to building a micro-influencer marketing strategy
- Why are abandoned cart email subject lines important?
- How to manage customer review data
- 6 Companies transforming the new era of ecommerce
- Facebook encourages shopping through its groups with new features
- What consumers expect in a post-pandemic world
- Best practice on how to deal with chargebacks
- Improve the delivery experience with technology
- How to make the most of negative customer reviews
- A shoppable TV screen with YouTube
- Everything you must know about ecommerce abandonment rates
- Cart abandonment emails: Using psychological principles to influence customers’ decisions
- 10 Powerful behavioral segmentation methods to understand customer
- What the Buy Now Pay Later trend means for retail and returns
- Why influencers are the secret sauce to successful social commerce
- How to achieve sustainable returns management
- The impact of Brexit on global ecommerce in 2021: what comes next?
- Instagram marketing for e-commerce brands
- The best abandoned cart email strategy to boost conversions
- Convenience, personalization, and digitization to define the in-store retail experience
- Klarna launches browser extension opening up payment solutions to every online store
- 4 New personas are changing how marketers reach and relate to customers
- Mastercard to allow any retailer on its network to accept bitcoin payment
- 3 Proven customer retention strategies that drastically increase sales
- eCommerce trends: 2022 outlook
- How is Live Streaming transforming the customer shopping experience?
- Shoppers most concerned about environment and drop brands that aren’t
- Remove these distractions to lower cart abandons
- Tactics to stay ahead of the curve and boost efficiency with proactive support
- eCommerce navigation UX – 13 common pitfalls & best practices
- 10 Best progressive Web apps (PWAs) for e-commerce 2022
- Definitive guide to ecommerce packaging: Eco-friendly packaging
- Small business marketing on TikTok: The ultimate how-to guide
- Why mobile wallet is the ultimate weapon for BOPIS
- How shoppers are using social media
- 11 Metrics to track for mobile program success
- How to reduce the cost of e-commerce returns?
- 15 Local SEO mistakes and how to avoid them
- How to use PageRank for ecommerce websites
- What is customer service?
- 10 Best practices to encourage customers to write reviews
- Newsletters: Capitalizing on the intimacy of the inbox
- Netflix is cutting out the middleman by launching their own online store
- Shopify, Google expand partnership to make merchants more discoverable online
- Embracing the digital transformation of the path to purchase
- How AI technology is helping drive the fitting process virtual experience
- The state of video marketing in 2021: Statistics by platform and the latest industry trends
- What are the 3 trends shaping the future of smart packaging?
- The dark side of returns and refunds
- 7 Benefits of experiential marketing (examples & ideas)
- SEO page title tags: How to know when Google changes yours
- Google’s Mobile-First indexing: Everything we know (so far)
- 3 Trends in loyalty marketers need to be aware of
- Comprehensive guide to Facebook advertising formats
- How do you know your China market research is working?
- 24 Direct mail statistics to write home about – 2022 edition
- What is a good bounce rate for a landing page?
- What’s the right customer experience for your brand?
- 5 ‘Tiny noticeable things’ guaranteed to build customer loyalty
- Putting the ‘human’ into payments
- How to navigate the fast-changing digital marketing landscape
- The ultimate guide to Instagram #Hashtags in 2021
- How do you calculate US sales tax if you’re a remote seller?
- 5 benefits of personalized marketing retailers aren’t thinking about
- NEW optimized targeting in Google Ads: What you need to know
- How to maximize the value of customer reviews to boost sales
- Email marketers are turning to a new channel to engage customers
- Redefining customer experience through consumer behavior
- Are privacy concerns making personalization passé
- Which social media channels see the most ROI?
- Google confirms update to generating Web page titles
- Customers are slow to adopt in-store technology
- 20+ Examples of brands & retailers using reviews in marketing for 2022
- What is a ‘Where to Buy’ solution?
- 5 Ways to use Instagram to maximise your Christmas marketing campaign success
- Shopping cart best practices – an analysis of Top 200 e-commerce websites
- E-commerce is shifting how European grocers seek profitable growth
- How the video-sharing platform is influencing fashion retail
- 6 Top Payments Trends for 2022
- The guide to social commerce & influencer partnerships
- Enter TikTok World and meet the next era of marketing
- Scalable personalization strategy: Your 5-step roadmap
- The rise of quick commerce in 2022
- Walmart CMO William White on navigating shifting shopping behaviours
- Instagram to share new metrics surrounding ‘Reels’, livestreaming products
- 14 Beauty industry trends to help merchants drive growth
- 8 Common social media marketing mistakes brands still make
- QR Codes, AR and contactless payments – will they last?
- Chinese on-demand consumption trends report 2022
- 9 Voice of the customer tools and tips
- 19 customer experience metrics to monitor
- 5 Ways businesses can get traffic and generate leads
- A single point of contact for all shipping issues avoids data chaos
- The difference between personalization and customization in retail CX
- 70% of Europeans are open to Live Shopping
- 8 Reasons why a YouTube channel is a requirement for your brand
- Pinterest doubles down on social commerce
- 12 Innovative ways to target Generation Z on Snapchat
- Modern consumer journey: All you need to know
- How to run a successful campaign with micro-influencers
- The new holiday retail planning guide – Chapter 1
- The new holiday retail planning guide – Chapter 2
- The new holiday retail planning guide – Chapter 3
- The new holiday retail planning guide – Chapter 4
- The new holiday retail planning guide – Chapter 5
- Facebook announces the next stage of its ecommerce push, including shops on WhatsApp and visual search
- What consumers want from social media is different than brands, creating a performance gap
- Inside IKEA’s digital transformation
- Social platforms are rerouting the path to purchase
- Why brands like L’Oreal are creating their own TV shows
- Retailtainment: a deep dive into the new shopping experiences
- Buy Now, Pay Later statistics and user habits
- How to create a powerful email marketing funnel
- The new normal: A guide to future-proofing your business
- Ecommerce personalization guide 2022
- How to prepare your ecommerce business for a cookie-less future
- The complete guide to holiday advertising on Pinterest
- How businesses are using QR codes to boost engagement
- The power of TikTok for marketers and advertisers
- How to deliver great customer experience at scale
- How to avoid SEO disaster during a website redesign
- Same-day delivery: is the reward worth the risk?
- How to efficiently collaborate with influencers in 2022 – updated
- Voice commerce is the next commerce
- 10 Tips to avoid email spam filters
- How to amplify brand awareness with smarter tools and products
- Definitive proof that site speed impacts conversion
- Building personalised customer engagement with gamification
- Social responsibility and sustainability in e-commerce
- Reinventing the in-store experience: the reshaping of retail
- The definitive guide to running a social media contest in 2022
- 3 Tips to market authentically to Gen Z audiences
- Brands are doubling down on WeChat Channels: Here’s what DTC brands can learn from them
- The brand’s guide to getting verified on social media networks in 2022
- The average shopping cart abandonment rate globally is 69.77%
- 11 Awesome welcome emails fit for e-commerce
- What exactly does it take to gain customer loyalty?
- How to grow your local business on Instagram
- How to improve each stage of your ecommerce sales funnel
- 4 Ways retailers can deliver great CX in 2022
- 7 Trends shaping the future of retail and consumer products
- Physical beauty retail rebounds
- 4 Post-COVID beauty trends on the rise
- The best times to post on social media – 2022 update
- How virtual fitting rooms became the next retail battleground
- Snap buys another company to make AR shopping a reality
- TikTok launches native ad format with Spark Ads
- Trending in email design: Representation
- What is social media listening & why is it important?
- Why BOPIS and BORIS will be the cornerstone of retail in 2021
- How to use Pinterest to promote your ecommerce store
- Get ready for a cookie-less world with these 5 strategies
- Twitch and TikTok: The next big retail media platforms?
- Customer service is not customer experience (and vice versa)
- The best B2B content marketing tactics you’re probably not using
- Buy now pay later services are going after smaller businesses
- Nanoinfluencers are nothing new – it’s just word of mouth on steroids
- 4 Financial trends marketers should know about Gen Z
- Ecommerce personalization strategies that actually increase sales
- The biggest SEO trends of 2021
- 3 Ways you can turn email into a retention powerhouse
- Track your way to success with 11 top ecommerce SEO KPIs
- Investment in luxury pieces: Gen Z boost the trend
- 84% of shoppers will reject retailers that deliver a poor returns experience
- The new wave of delivery services bringing groceries in minutes
- Consumer spending changes likely to stick, Visa says
- Instant delivery apps have post-pandemic staying power for beauty
- Why shoppable UGC is the future of ecommerce experiences
- More Gen Zers now use TikTok than Instagram in the US
- What are Core Web Vitals?
- The ecommerce landscape in 2021
- Social media marketing strategy tips in 2021
- The Lyst Index: Fashion’s hottest brands and products Q1 2021
- 10 Retail tech startup trends
- Future of sales 2025: Why B2B sales needs a digital-first approach
- Who is the senior e-shopper?
- The top tips for optimizing paid social advertising in 2021
- 5 Influencer marketing tips marketers can learn from Amazon
- 5 Impactful marketing hacks small businesses can implement immediately
- Shopify bringing Shop Pay to all merchants regardless of the commerce platform they use
- Popular online marketplaces in Europe
- Top 11 tools for finding long-tail keywords in 2021
- Why identity solutions are critical for audience targeting in a cookieless world?
- How is the pandemic changing shopper habits?
- Loyalty programs are helping to solve privacy concerns in a cookieless world
- Introducing affiliate & new shops features on Instagram
- Shopping from any content becomes the new normal in 2021
- Pop-up shops are set to surge
- What is a referral program? A complete guide 2022
- Social commerce is set to skyrocket as brands truly digitalize
- 5 Best practices for effective social media retargeting
- How 5 companies are tackling issues with sustainable packaging this year
- What is Clubhouse, and how can brands make the most of it?
- TikTok is testing in-app shopping with a number of European brands
- How to Set up Instagram Live to connect with customers
- Shopatainment: Video shopping as entertainment
- 3 Tips for reducing cart abandonment
- Retail social media trends: Reshaping the beauty industry
- How much do influencers really cost in 2021?
- How to design a landing page that converts
- 15 Best welcome email examples for new subscribers
- Social media organic reach 2021: Who actually sees your content
- Top 20 TikTok statistics: Key facts, figures & data [2021]
- Why and how to integrate Facebook and paid search marketing strategies
- Pinterest to test livestreamed events this month with 21 creators
- A simple guide to Instagram influencer marketing in 2021
- How to spot SEO myths: 20 common SEO myths, debunked
- 2021 Digital marketing trends: The new vs the tried and true
- 63 mCommerce statistics to show how big it is in 2021
- 2021 Top 50 global retailers
- 23 Important TikTok stats marketers need to know in 2021
- 15 Must-have social media marketing tools for 2021
- The guide to mobile SEO
- Keeping pace with increased digital payment options
- Cross-border VAT e-commerce is being modernised in the EU
- Payments by Instalments: how retailers can improve Average Order Value
- The a16z Marketplace 100: 2021
- TikTok, Facebook, Pinterest on reinventing shopping with social commerce
- CPG ecommerce trends and tactics to watch out for in 2021
- 6 Reasons direct mail is still effective
- Meet Generation Z: Shaping the future of shopping
- Consumer spending in Apps hits new milestone
- Shopping cart abandonment stats you should know in 2021
- The latest developments in social commerce
- 13 Empirically backed form design best practices
- 8 Retail trends and predictions for 2021
- Livestreaming, still niche, grows as a tool for retailers
- Why focusing on Gen Z is a matter of survival for luxury brands
- Understanding the real impact and return of email
- Why some DTC brands are doubling efforts on Amazon
- 16 YouTube trends for 2021/2022
- A starter guide for customer insights analysis
- Moving from customer engagement to customer participation
- How to use data to turn customers into brand ambassadors
- Why more stores are adding PayPal
- Here is how Lancôme used XR to create new customer experiences
- Instagram marketing for B2B companies
- What is Unified Commerce?
- Reimagining retail’s next chapter of digital, physical, and immersive shopping experiences
- Doing business in Europe is about to change for ecommerce retailers
- Unlocking value with location intelligence
- 7 Reasons more website traffic may not be better for business
- Elevating customer service in 2021
- The outlook on ‘Buy Now, Pay Later’
- The relation between ecommerce, SEO and SEM
- DTC beauty brands tap into digital tools to reach retailers
- How the shipping experience will change for retailers in 2021
- The 21 best Instagram marketing tips for 2021
- How does the retail landscape look from an affiliate’s perspective?
- What’s ahead for marketers as a new browser war begins
- Choosing the best platform for your influencer marketing content
- Paid search strategies in 2021
- How women’s economic power is reshaping the consumer market
- The ultimate guide to social selling
- What shoppers really want from personalized marketing
- Who runs online shopping? Men vs women
- eCommerce fulfillment: 3 strategies to fulfill online orders
- Mobile Commerce: 7 latest trends in 2021
- Luxury brands need to rethink delivery in the digital age
- Luxury is a new game. These are the new rules
- Online shopping statistics from 1B global shoppers Q4 2020
- How Ikea is using digital to gain ‘richer customer insight’
- Coronavirus: Majority of consumers prefer shopping online
- Male shopping habits vs female shopping habits
- Why respecting women as purchasers is key to business growth
- Are you prepared for the new luxury trends of 2021?
- Multichannel selling: What you need to know
- Discounts & coupons: 19 ways to use deals to drive revenue
- 20 Ways to optimize your checkout flow
- 9 retail trends to watch in 2021
- How A.I. can unlock the opportunities of a new shopping era
- 40+ Instagram statistics that matter to marketers in 2021
- How to win in the future of selling
- How DTC brands will approach physical retail in 2021
- The new ‘shop’ feature takes Twitter closer to ecommerce
- Pure play vs. omnichannel ecommerce: What’s best for your store?
- Promotions and discounts are serious business for online stores
- How to use gamification in ecommerce
- Returns management – from necessary evil to strategic advantage by BuyBay
- Pinterest’s new ad format automates personalized messaging
- How to boost long-term loyalty as consumer habits shift
- Why do consumers provide product ratings & reviews?
- Customer loyalty marketing is more important than ever for B2B companies
- Channel challenges between generations
- What is reverse logistics? The delivery process you’re overlooking
- Pinterest introduces AR Try on for eyeshadow and more ways to shop products in Pins
- 5 New rules for retail CFOs
- Google’s mobile-first index: what webmasters need to know
- UX design deliverables
- How Facebook bidding works and how to get conversions
- Increase organic traffic to your BtoB e-commerce store
- Digital transformation in the era of e-commerce
- 2021 Retail social advertising forecast
- 5 Tips to build buyer personas for ecommerce businesses
- Retail marketers invest in livestreams to establish shopping’s ‘next normal’
- How brands can engage with skeptical Gen Z
- Deliveries become the crucial touchpoint with customers
- These virtual stores make shopping fun again
- YouTube launches next phase of program to tag items within video clips
- 5 Tips to convert visitors to buyers
- The Internet’s fastest and most secure way to pay comes to Facebook and Instagram
- 2020 Holiday sales wrap-up
- International ecommerce: 5 Steps to growth and expansion
- 15 Mind-blowing stats about online shopping to guide your 2021 e-commerce strategy
- 4 Ways data drives truly amazing customer experience
- Consumers support brands and companies pushing for radical change
- How to use a chatbot to stand out?
- The critical components of effective ecommerce buyer personas
- How can retailers define and deliver incredible customer experience?
- 7 Consumer trends that will define the digital economy in 2021
- What search marketers need to know about Criteo’s retail media platform
- Shaping the consumer of the future
- 5 Key trends in ecommerce personalization
- Holidays in review: What defined the season in 2020
- Brexit is here: ecommerce checklist for EU sellers trading with the UK
- Even shoppers with the highest purchase intent will get bored browsing
- How Chinese tech builds trust: part 1
- How Chinese tech builds trust: part 2
- Will the West catch up with China’s social commerce?
- Marketplace Pulse 100
- Google and Snapchat turn to beauty tech for AR makeup try-on
- Belgium’s digital industry unites to discuss analytics cookies
- EU firms refuse UK deliveries over Brexit tax changes
- QR codes became a dominant marketing and commerce tool during 2020
- How TikTok changed fashion in 2020
- Why Madison Reed launched a new product in a pandemic
- Rethinking the customer experience in a world of social distancing
- Resiliency in the beauty industry post-COVID and beyond
- Changes for EU/US merchants selling into the UK and vice-versa
- How retail leaders can capitalize on consumers’ new shopping behaviors
- 6 Ways to repurpose content with Instagram’s most popular features
- Using data to enhance your customer journey maps
- Inside Amazon Explore livestreaming service for online shopping
- 40% of marketers now use shoppable video ads, underpinning ‘storeless’ economy
- Diversifying with direct mail
- 4 Smart ways to get to know your post-COVID-19 customers
- 3 Essential luxury strategies for 2021
- How to create buyer personas that are scary accurate
- Inside 7 mobile trends shaping retail
- 4 Trends that will shape the next few years of e-commerce
- Affiliate marketing in 2020
- 2021 e-Commerce tech trends to know
- What’s the future of affiliate marketing?
- The move to ecommerce: How retailers can adapt during a crisis
- Pomelo fashion enhances shoppers’ experience, using Amazon Personalize
- Deliver excellent customer service on Twitter in 8 ways
- How to test beauty products virtually on Google Shopping
- Performance marketing in 2020: Everything you need to know
- How chatbots are revolutionizing customer service
- How beauty brands ramped up their DTC sites in 2020
- How 3 new Instagram shopping tools could help marketers boost sales
- 3 Lasting changes to grocery shopping after Covid-19
- Is there such thing as too much customer data?
- The power of Facebook groups: Tips for strengthening your business
- 5 Secrets to boost sales with social media
- What we learned from UGC in 2020 and how to plan for 2021
- 4 Hot digital trends all marketers should know about in 2023
- Drive more, high-quality leads with lead form extensions
- Using micro influencers on your site to capture enterprises
- How to use your content marketing to seed your lookalike audiences
- Combining direct mail and influencer marketing
- How retailers track your every move in exchange for coupons and convenience
- How a chatbot can streamline your company’s customer service (if done right)
- European Commission launches new Access2Markets portal
- Fewer returns by personalizing the customer experience
- Is grocery the next retail vertical to undergo a user experience revolution?
- Monetizing the new path to purchase
- 48% of B2B orders in the Netherlands are placed online
- How brands can use omnichannel to move beyond single-tactic strategies
- What to expect from holiday shopping, according to McKinsey consumer insights
- 6 Steps to selling on social media messaging platforms
- How to use live chat data to drive new content marketing ideas
- Omnichannel customer experience: Why it matters more today than ever
- Generational marketing myths from Boomers to Gen Z
- ShopShops is making its U.S. debut, just in time for the holiday shopping season
- Newsletters are the cornerstone of email marketing strategy
- Marketing will shift to localized, loyalty-based efforts in 2021
- Amazon rolls out Shopper Panel programme
- Genderless retail
- Twitter debuts Carousel ads with up to 6 images or videos
- Farfetch, Alibaba and Richemont strike partnership to accelerate luxury sector digitisation
- Live shopping isn’t coming — it’s already here
- Market trends snapshot – November 2020
- A more complete understanding of how customers interact with your business
- Is Instagram Reels worth pursuing? Pros and cons for marketers
- L’Oréal offers first line of virtual makeup for social media, video calls
- Online shopping is getting more engaging for young consumers
- A guide to the necessary customer experience tools
- Google expands visual search in latest shopping push
- The social platforms Gen Z & Millennials are open to shopping on
- Retargeting fuels 35% of app marketing conversions
- Sephora’s social media store
- Aftermovie Virtual C-Suite Winter 2020
- TikTok partners with Shopify on social commerce
- Why consumers are far more willing to subscribe than make a purchase
- How to prove the ROI of customer experience
- Facebook adds new sponsored post options for groups
- TikTokers see big beauty potential – if there’s no ban
- LinkedIn digs deeper for marketers
- 6 Marketing strategies to win over modern luxury beauty consumers
- This Black Friday, Gen Z values shift toward tradition and safety
- How retailers can capture $5 Trillion of shifting demand
- Now is the time for retailers to tackle their addressing issues
- Shopping cart design best practices in 2020
- 12 Landing page tips for 2020 that are practically magic
- The wrong and the real of marketing effectiveness
- Consumers still afraid to shop in-store as more retailers say “mask up”
- COVID-19 accelerates digital transformation & growing customer data importance
- Audience segmentation: Why you need it, how to do it
- Personalization goes nowhere without trust
- Facebook retargeting ads in ecommerce
- Amazon Luxury Stores reactions ranged from the “empire-has-fallen” to “who-cares”
- Inside Levi’s new ‘NextGen’ retail store
- How to set up a timesaving social media workflow
- 29 Psychological tricks used to make you buy more
- As stores reopen, which customers are most likely to return?
- 5 Surprising stats about Gen Z & Millennials’ shopping
- 2020 Holiday marketing trends & best practices
- 5 Things that will make or break a retailer’s Holiday plans this year
- 2020 Holiday retail forecasts and predictions
- Holiday shopping 2020 will be fundamentally transformed
- Why fashion’s payment strategies should become more consumer-centric
- A tale of two holiday spending scenarios
- Retailers are revamping loyalty programs to meet new customer demands
- The 2020 Black Friday Cyber Monday ecommerce checklist
- Pinterest announces new global shopping and ad features ahead of holiday season
- Virtual try-on tools gain favor among fashion retailers
- Marketing changes wrought by pandemic feel permanent already
- Conjoint analysis: Optimize your product & pricing
- How the beauty industry is surviving the pandemic
- 5 Principles for responding to customer reviews
- The rise of ‘dark stores’—and how they could save struggling retail
- What the future of TikTok means for retail
- Latest developments across the fashion retail sector
- Influencer marketing vs. affiliate marketing: Everything you need to know
- Prioritizing amid a sea of data
- How customers use online reviews
- Amazon announces new shopping experience, “Luxury Stores”
- Building an influencer contract, how do you know what you to include?
- Big brands make their debut on Instagram Reels
- Generate high-quality leads
- A comprehensive guide to setting your influencer marketing strategy
- The changing face of beauty during COVID-19
- Mapping your marketing to the ‘next normal’
- Targeted marketing campaigns are the key to capturing the at-home consumer
- The current state of the evolving global supply chain
- Target customers’ big similarities, not their little differences
- How to engage Generation Z with influencer marketing
- Facebook, Instagram add new e-commerce tools
- The power of online reviews
- How to get your brand ready for the launch of Instagram Reels
- Educate yourself on the latest trending influencer scam
- 7 Cost-cutting tips for a multichannel marketing strategy
- The new ecommerce experiences driving results
- 1000 Ranking factors: How Google finds signals through the noise
- Marketing strategies during COVID-19 times
- The future of grocery stores
- 4 eCommerce fraud prevention tips to protect your brand
- Amazon tries to build ‘Live-Streaming Commerce’
- The payment trend boosting retail
- The complete guide to Instagram Stories for brand marketers
- Communication strategy for business operations
- The influence economy is coming
- Five stages for brands eager to develop stronger creative personalization to higher levels
- Can you SHIFT consumer behaviour?
- 7 Social media marketing myths, busted
- How Instagram is trying to make shopping more visible
- Live streaming: Luxury’s new tech gamble
- The state of mobile ecommerce search and category navigation
- Consumer habits rapidly evolved in H1 2020. Here’s what could stick
- New ways to put your customers first and achieve your marketing objectives
- With more people stuck at home, DTC brands see gains from email
- The 4 only scalable customer-acquisition channels
- Slow retail
- B2B marketers are converting their in-person events into live virtual experiences
- What customers need to hear from you during the COVID crisis
- When it comes to digital transformation, start with the customer
- Nielsen data shows how consumers around globe have begun behaving alike
- How data drives emotion in marketing
- As retailers figure out reopening plans, foot traffic trends continue to fluctuate
- Experiential retail will get a digital facelift in the post-coronavirus world
- 4 Payment giants expand digital checkout
- Coronavirus is a wake-up call for supply chain management
- Confessions of a B2B marketer
- Introducing Instagram Shop and Facebook Pay
- The digital evolution of retail is now a revolution
- Modernising VAT for cross-border e-commerce
- SEO and PPC: The Pros, the Cons and how to choose between them
- Everything you need to know about how the retail experience is about to change
- How do you stay relevant to consumers when you don’t know what they want?
- 7 More innovative business ideas in response to Coronavirus
- TikTok unveils global platform for marketers
- Influence marketing blends the lines of human and digital
- As society changes so will your marketing plan
- The new shopper normal
- Snapchat bets on augmented reality to win at social commerce
- How to use keywords to improve your social media marketing in 2020
- LVMH and Kering’s new battlefield is online
- Make your YouTube video ads your new storefront
- Secondhand e-commerce sites see a silver lining
- The influencer industry promises change
- Google Pay to add more shopping features
- 3 Things every entrepreneur needs to delight their customers
- 6 Brands targeting female audiences on digital
- Facebook ads vs. Google ads: What you need to know
- Smart campaigns helps small businesses reach more customers
- Amazon gives a glimpse into the future of shoppable television
- 5 Ways to make your surveys matter
- How to use TikTok in your marketing strategy
- The future of shopping will be on Netflix, Amazon Prime Video
- The emergence of mobile gaming as a dominant digital ad platform
- Facebook and Instagram are about to become small-business shopping hubs
- China millionaire livestreamer Viya shows online shopping future
- How publishers are supersizing the Holiday gift guide
- The 10 social media metrics you can’t afford to forget
- The future of experiential retail in the era of coronavirus
- Google Search will now favor websites with great UX
- Where and how often do consumers watch live video?
- Ikea ecommerce sales reaching 10 times their pre-pandemic levels in some markets
- TikTok tests a buy button to boost its advertising offer
- How B2B sellers became DTC brands during the pandemic
- Why browser fingerprinting is unlikely to succeed
- The rise of social commerce
- Pinterest is getting into online grocery shopping, allowing users to buy ingredients
- How TikTok is driving Amazon beauty sales
- Capturing behaviors for “hidden” preference centers
- 5 steps to identify and minimize inactive email subscribers
- 10 Best ways to use live streaming for business
- 3 key pillars of analytics in a multi-channel marketing world
- 37 Mind-blowing marketing attribution stats
- Customer journey map: 6 Steps to build it successfully
- How livestreaming will transform global ecommerce in 2020
- Understanding Keywords in 2020
- Sharper deliveries scheduled for B2B email campaigns
- Beauty brand leaders predict the future of omnichannel
- Shopping habits of generation Z could spell the end of fast fashion
- Building trust during the pandemic drives long-term loyalty
- 5 Notable virtual influencer + brand partnerships
- Europe: New rules for the platform economy
- How to convey your brand personality through social media
- The ultimate guide to social media live streaming in 2020
- Email marketing strategy during COVID-19
- 3 Ways your brand can work with virtual influencers
- 90% of people buy from brands they follow on social media
- Quickly pivoting your loyalty programs and promotions in a pandemic
- Guiding principles for brands in crisis during COVID-19
- The pandemic’s lasting effects on luxury fashion
- Amazon Prime Day reports have advertisers eyeing Christmas in September
- Retail’s new reality
- Shopify announced a slew of finance, shipping, and retail updates
- How to merchandise and market the virtual shelf
- Direct to Consumer customer loyalty playbook
- All dressed up with nowhere to go
- Introducing Facebook Shops: Helping small businesses sell online
- What to do when your retail website becomes your primary storefront
- Where does TikTok go from here?
- Retail shopping patterns are shifting again
- What post-pandemic retail might look like
- With stores closed, MAC Cosmetics expands AR try-on for ecommerce
- What might the ‘new normal’ look like for ecommerce?
- Use customer analytics to optimize your online business
- Be a data custodian, not a data owner
- Why taste communities are the future of marketing
- The three Ts of handling consumer data
- Why it’s a mistake to define luxury by price
- 25 Live video stats marketers need to know in 2020
- Mastering 3 coronavirus challenges with customer loyalty
- Brands are outsourcing product imagery creation to their communities
- Buying consumer data? Tread carefully.
- Conversational marketing trends in 2020
- Maturing from social listening to digital consumer intelligence
- Extend digital experience beyond transactions
- 7 Voice of the customer metrics you shouldn’t ignore
- How learnings from the 2008 recession can prepare brands for COVID-19
- Google Shopping lets merchants list products for free
- The tricky business of retail marketing in a pandemic
- The best times to post on social media during COVID-19
- Connecting with consumers on a more human level
- Where your audience is watching, discovering, and buying in 2020
- How to strengthen your digital marketing strategy during uncertain times
- Enhance your marketing campaign with Facebook Messenger
- Influencers’ currency has increased during Covid-19 crisis
- How businesses can use data and customer service to adapt to social distancing
- Adapting customer experience during coronavirus
- Are your web push strategies pushing customers away?
- Influencers are putting up paywalls. What does that mean for brands?
- Pinterest adds new ‘shop’ tabs and curated style guides
- 9 COVID-19 response trends for ecommerce marketing
- Instagram marketing in the time of the Coronavirus
- Get ready for the TikTok influencer beauty brand wave
- Reinventing the Direct-to-Consumer business model
- How retailers can build resilience ahead of a recession
- TikTok has seen colossal growth and beauty brands are starting to take notice
- 4 strategies for better email for ecommerce brands
- The customer journey in 2020: 3 steps to success
- Where voice experiences fit in customer service
- 4 trends shaking up modern retail
- Like Amazon’s mantra, your supply chain needs to focus on customer experience
- How to drive growth by putting personalization at the center of your marketing
- How to better match your keyword strategy with user intent
- Has the Amazon beauty reckoning finally arrived?
- Understanding the COVID-19 effect on online shopping behavior
- Why focus on micro-influencers for better marketing in 2020
- Most popular luxury brands items bought online
- Fashion and beauty brands are taking AR more seriously
- It’s time to think omnichannel shopper, not just omnichannel
- Cross-Border eCommerce in Coronavirus times
- 3 Simple and effective email marketing analyses to determine ROI
- 4 Customer journey maps and why you might need them all
- 4 Top strategies for combating customer returns
- Is the consumer-goods industry ready for the new world of work?
- eCommerce sites need to respond to some or all negative user reviews (87% of sites don’t)
- 5 AI use cases for ecommerce brands in 2020
- Give your female shoppers what they really want – time
- 4 Strategies to make your sales funnels convert in 2020
- How luxury brands can win during a crisis
- Beyond discounts: Retailers offer frequent shoppers out of the box perks
- How to avoid a social media crisis during COVID-19
- Experts decode Generation Z
- 6 Costly Facebook ad mistakes and how to fix them
- 5 Ways to analyze your Instagram marketing
- Scaling the store of the future
- Instagram is looking to step up its status as a digital showroom for retailers
- Brand ROI from social media
- Will loyalty programs gain renewed value in a cookie-less era
- 5 Marketing trends that will impact your business most in 2020
- Data shows online behavior doesn’t predict in-store results
- 3 facets of today’s switched-on social networker
- 70% of your customers visit once and never return
- The fashion industry guide for reducing returns
- The new mobile: What Gen Z wants from in-app retail
- Generation X shoppers driving explosion in online orders
- Rewards programs drive email marketing success
- Smart speaker shopping falls short of projections
- 3 Digital marketing trends you can’t miss in 2020
- 3 Programmatic advertising trends to prepare for in 2020
- Customer incentive programs that drive loyalty and growth
- How to build a customer-driven marketing strategy for 2020
- Sustainable fulfillment: More than just packaging
- Measure how online activity on Yelp drives physical store foot traffic
- The future of influencer marketing? Dynamic deepfake ads
- Instagram expands audience tools
- 5 Experiential store concepts to hit in NYC
- Amazon has been clandestinely operating a luxury site for months
- Google shopping ads coming to Gmail
- How micro influencers can bring in big ROI
- Brands are continuing to over-invest in content that almost nobody sees
- Yes, shoppers are using search in your store. Here’s how to help
- 8 Reasons why your sales aren’t picking up on Instagram
- Top 5 digital transformation trends in retail for 2020
- The ecommerce guide to writing SEO friendly content
- How brands can score with influencer marketing at Euro 2020
- Instagram filters: Why are they so popular and what does it mean for brands?
- The state of video marketing 2019-2020
- Sustainable retail: How Gen Z is leading the pack
- We’re on the brink of a social media hangover: Are brands prepared to be the remedy?
- Here is how Facebook can drive personalization for brands
- 12 Augmented Reality in ecommerce trends and statistics for 2020
- Direct-response advertisers report some early success with Snapchat’s dynamic ads
- 20 Things Gen Z & Millennials want to buy in 2020
- Winners, losers and fallout from Google’s plan to drop cookies
- AR and VR will drive omnichannel 2.0
- 7 Ways big data will impact ecommerce in 2020
- 3 Ways consumers use mobile commerce
- The tech driving next-gen customer service
- 6 Messaging trends to watch out for in 2020
- 4 Questions to boost your social media marketing
- 3 Evolving social media trends to embrace in 2020
- Personalization will be 2020’s most overhyped marketing practice
- Understanding shifting customer needs
- Forget store traffic and bag count: Gauging retail performance in an online world
- 8 Digital marketing trends for 2020
- Augmented retail: The new consumer reality
- “Personalization” voted 2019 marketing Word Of The Year
- The future of retargeted marketing is direct mail
- eCommerce will be biggest retail channel by 2021
- Email send time matters — a lot
- Detailed email marketing insights spanning 20 industries
- The best time to post on Instagram in 2020
- Think with Google contributors share their marketing pearls of wisdom
- Google introduced the newest addition to mobile search ads — lead form extensions
- Top 10 content marketing trends to watch for in 2020
- Customer Engagement Forum with KLM, Google & Emesa
- Three predictions for retail relevancy in 2020
- Is free shipping sustainable for retailers?
- 11 Proven PPC strategies for your ecommerce site
- 7 Micro-influencer trends for 2020
- Simple, mobile and personal: 6 predictions for retail in 2020
- Top 5 not-so-obvious social media marketing mistakes you must avoid
- Shoppers respond to holiday sales events
- How to use the art of storytelling to boost content marketing results
- 2019: The year of the clothing subscription
- Microsoft’s Shelley Bransten on the future of retail
- 12 Ways consumers will pay and be paid in 2020
- Lessons from ecommerce: Digital marketing for brick-and-mortar
- Want to earn user trust and drive marketing results?
- Exploring influencers and the ethics behind their sharing
- Appealing to Gen Alpha requires a dual marketing approach with winning over parents
- Facebook quietly acquired a startup to build a live-shopping feature
- A 2020 guide to smart discounting
- Mobile shopping and payment trends
- 4 Skills every social marketer should have in 2020
- 2020 Trends at the intersection of culture and commerce
- The risks associated with influencer marketing and how to avoid them
- Goodbye funnel, hello flywheel: How to build the new Customer Experience
- How to create a product story that unfolds over time — and drives results
- Retailers with ‘Buy online, pick up in store’ fulfillment option won Cyber Week 2019
- Use foot traffic to boost post-holiday sales
- 3 Ways to win tech shoppers this holiday season
- The impact of free shipping
- How to calculate your average basket?
- Five tips to create an optimized product page
- Potential performance pitfalls to avoid when embracing new sales channels
- Wearable payments are taking off across Europe
- Online sales break Black Friday record as clicks beat queues
- What is card testing and how can merchant protect themselves
- How to pick the best platform for your influencer campaign
- To reach Gen Z, it’s time to think beyond digital
- Optimizing your video marketing funnel
- TikTok tests social commerce
- WhatsApp is adding catalogues to enable mobile commerce
- How Facebook helps brands protect against counterfeits
- The future marketing organisation: Building a customer-centric business model
- Where do shoppers research products?
- 7 Ways to make every interaction with customers fantastic
- Why sales and marketing alignment must come from the top
- H&M’s millennial brand bets on livestream shopping
- 5 Pillars of audience-centric content
- How to better execute cross-channel strategies
- Consumers spent a record $23B in apps in Q3 2019
- What 2.7M YouTube ads reveal about gender bias in marketing
- Top 6 customer experience strategy tips for 2020
- Facebook Pay is a new payment system for WhatsApp, Instagram, and Facebook
- From inspiration to conversion: social’s evolving role in retail
- Marks & Spencer woos Christmas shoppers with buy now, pay later programme
- 5 Ways cause-related-marketing can generate loyalty
- How to succeed with email marketing
- The heartbeat of modern marketing: Data activation and personalization
- 14 Ways to use email marketing (besides sending newsletters)
- Five successful strategies for launching something new
- Social selling done right: 4 tips to up your retail game
- The new rules of customer engagement
- The future of personalization —and how to get ready for it
- Ready to ‘where’: Getting sharp on apparel omnichannel excellence
- Quickly capture users’ attention with multiple images, videos, or a combination of both
- Doing retail in Europe | Some recent legal challenges in the market
- Card schemes band together for one-click payments button
- 4 Ways marketers can emotionally connect to consumers
- The mobile consumer is the consumer
- An ecommerce social media plan for the holidays
- AI & new retail: Recent developments and future trends
- Fake reviews: A threat to consumers and businesses
- More consumers willing to share data when there’s transparency
- Instagram adds a new spark AR-powered experience to shopping
- Yes, Gen Z knows exactly how powerful it is
- The ultimate guide to creating a successful Instagram marketing strategy
- 4 Best practices for community management
- The new reality of shopping
- How to make your e-commerce site more trustworthy
- How brands can build authenticity and trust with employee advocacy
- How Google Maps predicts the payments future
- Holiday creep is on, but many shoppers hold out for online deals
- P&G’s strategy on promoting diversity and navigating consumer data
- Why influencer marketing is here to stay
- Why younger consumers are hitting retail locations rather than shopping digitally
- Three tips for Q4 ad copy and messaging
- 2019 annual holiday insights guide
- A different type of influencer marketing
- How to be prepared the next time Google changes its algorithm
- Get a glimpse at global online shopper behavior
- The Future of visual search and how retailers prepare for it
- Retailers and brands need to up their email game
- The impact of 5G on ecommerce
- Holiday shopping season a full six days shorter this year
- Europe leads the world in m-commerce, but much of it comes from in-store
- 7 Social media trends to watch out for before 2020 hits
- The 5 levels of omnichannel personalisation
- How to use customer segmentations to fuel PR messaging
- Influencer marketing: What retail brands should know
- How to create a successful B2B influencer marketing strategy in 5 steps
- Optimize for voice search with your brand Knowledge Graph
- Understanding the voices that influence customer journeys
- Guide to consumer journey mapping: How to analyze the path to purchase
- Energizing ecommerce: Retail winners, losers, and Amazon
- Beauty brands are setting their sights on TikTok
- How to create a social media calendar
- Making the leap to multi-touch attribution: How to get buy-in from sales, tech, leadership
- Do influencers need to tell audiences they’re getting paid?
- 16 social media updates for marketers in 2019… so far
- How next-generation algorithms could impact your marketing strategy
- Personalization vs. intrusion: How a mix of artificial and human intelligence can create balance
- A new (Augmented) Reality for brands and retailers
- Do you want to increase in-store visits through e-commerce?
- Retailers are rethinking their Google Search strategies
- How shoppers search online while in-store
- As DTC brands grow up, customer service becomes a bigger headache
- A ‘Like’ button on your website? Then you are a joint data controller with Facebook
- Cross-Border Commerce Europe launches the first edition of the “Top 20 Marketplaces Cross-Border Europe”
- New EU rules on e-commerce
- How digital is changing retail across EMEA
- Data, analytics fuel real-time customer experience
- Seven ways B2Bs can use social media to boost conversion rates and generate leads
- Trendline on Black Friday/Holidays
- Are mobile apps worth it for small retailers?
- How leading European retailers respond to shoppers’ expectations of delivery, collection and returns
- 3 Ways we can shake up traditional approaches to marketing
- 5 Easy steps to create customer-empathy map for your business
- Pinterest rolls out browseable catalogs alongside Pins
- 8 Independent retailers share their secrets to attracting customers
- Online vs. in-store
- Nike Adventure Club, Nike’s first footwear subscription service for children
- The top 15 influencer marketing trends that matter most in 2019
- China is world leader in e-commerce, new retail innovation
- How Twitter bridges the gap between brands and their audiences
- Gen Z vs Millennial shoppers: How they differ
- 2019 Global payments trends report – European overview
- Facebook advertisers continue to shift ad spending to Instagram Stories
- Trends shaping social media in 2019
- Survey reveals how retailers mobilize store operations
- Click-and-collect promises to link digital and physical
- Amazon’s revolutionary retail strategy? Recycling old ideas
- Facebook user engagement keeps growing despite numerous scandals
- 3 Digital marketing survival tactics for the era of ad blocking
- How to showcase shopping ads for best campaign results
- 26 Cheat sheets every successful digital marketer needs
- How TikTok is testing in-app ecommerce
- Shoppers won’t wait for site-load
- Geo-blocking: new online sales regulations
- Instagram Stories research
- 8 Common types of customers in retail (and how to sell to them)
- 5 Steps you can take to build an authentic brand strategy
- How to capture what the customer wants
- Automation in retail: An executive overview for getting ready
- 10 things to know about voice search
- Marketing technology trends for 2019
- Is the era of the influencer over, or just evolving?
- The assortment strategy of Europe’s fashion online leader
- What is Google Shopping Actions? Don’t call it a marketplace
- Consumer privacy changes fuels search marketing growth
- The 6 best emotional brand connections that build loyalty
- Gen Z opts for personalized, interactive content over privacy
- How to use Instagram Stories templates for your brand
- Could Libra launch herald the mainstream use of cryptocurrency in retail?
- Welcome to the next era of social media marketing
- Convenience and customer engagement don’t need to be mutually exclusive
- Want to make the most out of Display Advertising for your ecommerce business?
- How to keep employees connected to customers
- Personalization is powerful, but still not a priority for many marketers
- eCommerce trends for 2019 and beyond
- Pinterest broadens e-commerce capabilities with ‘Complete the Look’ tool
- Five benefits of converting to digital packing slips
- Twitter’s testing a new carousel ad format for app install campaigns
- The complete guide to Instagram influencer rates in 2019
- How brands can grow in a volatile marketing world
- How a new entrant navigates a crowded subscription market
- Supply chain & logistics marketers: Trends to watch
- Gmail’s updated Promotions tab empowers brands with exciting tools
- How not to mess up on Twitter: 5 Rules for top-notch tweets
- Real-time reimbursements boost online shopping satisfaction
- Snapchat increases e-commerce capabilities
- How to run a successful cross-platform social media campaign
- 50 M-commerce statistics for 2019
- Shopper tracking: Reinventing and reimagining the store experience
- Gartner Magic Quadrant for indoor location services
- Ecommerce in Europe: €621 billion in 2019
- 10 predictions for customer service in 2019
- How consumers browse and pay
- How to measure B2B social media marketing success
- A simple guide to Instagram influencer marketing in 2019
- Marketing in the age of Alexa
- The future of personalization in ecommerce
- What will the next generation of retail look like?
- EU sees no compliance issues in Google shopping, rivals disagree
- The ultimate list of digital marketing stats
- Building a more accurate predictive analytics tool
- Making it easier to shop across Google
- Why context is key to understanding the customer journey
- How voice assistants could change the way we shop
- The retailer’s guide to AI-driven store transformation
- Pinterest to attract more advertisers with self-serve ad deliverability and measurement technology
- 10 Simple steps for maximizing your social media efforts
- 13 SEO takeaways from Google’s 2019 State of the Union address
- Card payments in Europe – current landscape and future prospects
- Swift to test real-time cross border payments in Europe
- Google boosts shopping capabilities across search, images and YouTube
- Instagram unveils curated @shop account to showcase online merchants
- Companies struggle to turn data into experiences: Here’s how to do better
- How photo reviews are engaging customers and drive sales for retailers
- The smallest viable audience: How micro-influencers are changing marketing
- 5 Ways to increase trust in e-commerce
- 10 Recommendations for better ecommerce industry in Europe
- Google says techie tie-ups can help profits
- A guide to sustainable e-commerce — by China’s biggest retailer
- 4 Ways to become a customer focused business
- EC proposes new e-commerce rules to help consumers and companies reap full benefit of Single Market
- How to personalize the customer experience with interactive content
- Payment service providers face further regulation from new Cross Border Payments Regulation
- Retailers, tech companies team up to improve AR/VR shopping
- What is package rerouting fraud?
- How to nail your cross-border ecommerce strategy
- What AI can do for luxury brands
- How to use omnichannel marketing to improve the customer journey
- Gartner says 100 Million consumers will shop in AR online and in-store by 2020
- Why behaviour beats demographics when it comes to segmentation
- The evolution of retail and customer expectations
- How technology is reshaping the shopping experience
- Everything you need to know about the rise of visual search
- WCO supports Europe with cross border e-commerce framework of standards implementation
- An essential cross border e-commerce strategy for retailers and brands
- How subscription services are revamping retail
- Cross-border payments still need a dose of local expertise
- Creating emotional connections in an era of hyper-personalisation
- Four big shipping trends online retailers need to know about
- The line between social media and e-commerce is beginning to disappear
- The cross-border opportunity and the benefits of a direct-to-consumer strategy
- How to personalize emails throughout the customer lifecycle
- Ikea to test furniture leasing option in 30 markets
- Online shopping overtakes a major part of retail for the first time ever
- How Insta-fashion is changing the way we shop
- Futuristic delivery options: How realistic are they?
- When influencer marketing goes wrong
- 8 Ways to improve marketing automation for ecommerce
- 10 Tips for successful cross-border ecommerce
- Will technology signal the death (or evolution) of the department store?
- How the IoT will transform the Holiday shopping experience
- Is the retail industry enjoying a renaissance?
- 2019 Outlook for parcel shipping
- Fraud fears limit xborder ecommerce, but they don’t have to
- Dozens of countries are in talks to regulate cross-border e-commerce
- 5 Custom label strategies retailers should be using
- AI is proving to be a powerful tool in boosting in-store sales
- 2019 European social media usage report
- Net-A-Porter unveils try-before-you-buy service for big spenders
- Walmart and other retailers want to cash in on online advertising
- Five emerging trends in mobile commerce
- The foundation of an effective cross-border ecommerce strategy
- “PIDS” is the next buzzword in e-commerce
- Key shopping days and ecommerce opportunities around the globe
- 7 Online tactics to boost in-store foot traffic and save the high street
- 6 Ways to make your organization more customer-centric
- 10 Shoppable Instagram features for influencer marketing
- Cross-border payments made cheaper, quicker with IBM blockchain
- Adobe Analytics predicts how voice will change in 2019
- Instagram wants to be your mall
- 5 Things to consider when accepting cross-border payments
- Why are retailers shunning celebrities for the ‘micro influencer’?
- Unlocking the mysteries of the connected shopping journey
- FedEx to help retailers compete with Amazon with next-day delivery option
- What’s the next big thing for voice assistants in 2019?
- In the face of Amazon, omnichannel retailers can prevail
- Online retailers and their customers appreciate versatile delivery types
- How direct-to-consumer brands see the purpose of stores
- Hey Alexa, 95% of consumers don’t want to talk to a robot when shopping
- Amazon seeks a better way to do loyalty rewards with new Moments program
- How e-commerce is changing packaging
- 5 tips to avoid frauds and chargebacks
- Data storytelling: Using consumer insight to strike a chord
- Instagram’s e-commerce success is building with Stories
- How retail changes when algorithms curate everything we buy
- Strategizing cross-channel shopping features
- The retail industry is struggling to understand tech
- 4 Ways to keep customer data secure on social media
- The future of open data in Europe
- Why customer experience is key for loyalty programs
- B2B Customer journey mapping: Examples from b2b markets
- 4 keys to retail success from Target CEO Brian Cornell
- NRF study says more online shoppers want free shipping
- How will delivery, returns and the supply chain change in the coming year?
- Influencer tiers for the influencer marketing industry
- Last-minute shoppers increasingly trust only Amazon to deliver
- Carrier mapping
- Trends and takeaways from retail’s NRF BIG Show 2019
- Omnichannel retail trends brands can’t afford to miss in 2019
- Here’s how the Google Assistant became more helpful in 2018
- Fewer consumers celebrating Valentine’s Day but those who do are spending more
- In 2019, people say they’ll spend the most (and least) time on these social networks
- Retail is broken. Angela Ahrendts has a plan
- The return of retail and 5 other direct-to-consumer trends to watch in 2019
- 2019 Predictions: What to take and what to leave
- Six retail experts predict 2019
- Everything is e-commerce: Big takeaways from CES
- Improving data quality is the top goal for marketers in 2019
- AI, automation and analytics: 3 critical strategies for CMOs in 2019, and beyond
- BOPIS, retail’s latest acronym, makes the case for delayed gratification
- 6 trends that will shape mobile marketing in 2019
- 5 trends that will define retail marketing in 2019
- 6 Top digital marketing trends & tactics for 2019
- Digital marketing trends for 2019
- 5 Instagram marketing trends we will see in 2019
- 15 Content marketing tools for success you need in 2019
- 6 YouTube trends in 2019 for influencer marketing
- 2019 will be the year mobile changes retail out in the real world
- NRF 2019 – Reviving retail’s roots in relationship: A Fortune 500 exec’s perspective
- Google’s new marketplace to compete with Amazon in France
- All change for retail
- Top social media trends for 2019
- Influencer brand partnerships: What influencers look for in brand partners
- 5 Reasons your brand should build its own customer data & identity
- How to create your social media content strategy for 2019
- The Top 10 e-commerce metrics every marketer should track
- Here’s how messaging is positioned to dominate in 2019
- The year retailers evolved with mobile apps
- Most Google search results now come from mobile index
- The AI path to conversational commerce
- 3 AI-driven strategies for retailers in 2019
- 3 Digital marketing technology trends that will define 2019
- Five questions brands need to answer to be customer first in the digital age
- 10 Global supply chain predictions for 2019
- 10 retail trends to watch in 2019
- What 2019 will mean for Millennial commerce and payments
- What will it take to get consumers to transact via voice?
- How Zalando is fighting off Amazon and building the Spotify of fashion
- Study reveals Millennials expect fast refunds, older consumers are thrifty but tolerant
- 12 Tips for a customer-centric e-commerce experience
- Four mobile payment trends to watch for in 2019
- Beyond VR and tariffs: 4 Trends that will reshape retail in 2019
- EU approves ruling to chop charges for cross-border Euro transactions
- Influencer marketing strategy: A 10-step guide for marketers
- A tale of two wannabe commerce platforms
- Pareto principle (80-20 rule) and loyalty rewards
- Three ways to use Instagram’s IGTV for your brand strategy
- Zara betting on AI, big data to outflank competitors
- Influencer marketing trends and challenges into 2020 and beyond
- What makes consumers loyal to brands?
- ‘True Gen’: Generation Z and its implications for companies
- 6 Ways to optimise your checkout for cross-border shoppers
- bpost and Zalando test in-house delivery service in Belgium
- Unbreakable trust: 5 retailers exploring Blockchain
- Mastercard and Microsoft forge digital identity partnership
- Christmas ads fall from grace
- Retail strategy for last-minute shoppers
- Millennials and loyalty
- Retail IoT is still coming into its own in 2019
- Nike opens digital-powered flagship
- Signed, sealed, delivered – Analysing the impact of e-commerce on urban areas
- Alibaba-led eWTP finds first European partner: Belgium
- Carrefour to open its own registerless store
- 2018 Deloitte holiday retail survey
- Net Neutrality repeal: Can SMB retailers survive in an Internet ‘Slow Lane’?
- The future is connected commerce and collaborative banking
- Are you ready for the Nanoinfluencers?
- From store to door: the power of location analytics
- How personalization could change your ecommerce game
- Retail apps: Why consumers download, use and delete
- Retailers team with providers for payments
- European Commission to consult on exemption regime for vertical agreements
- ‘Online is the most important store’: Adidas switches up e-commerce strategy
- How to check if an influencer is actually influential
- Zara owner Inditex to sell all its brands online by 2020
- Information wars: How Europe became the world’s data police
- Why voice and touch retail will boost 2018 Holiday sales
- Clean label comes ahead of brand
- Important e-commerce logistics trends to watch in 2019
- Visual search sits on the brink of a breakthrough
- What shoppers are worth for the long term
- How smart speakers are poised to reinvent the travel industry
- New rules for online influencers
- DHL launches Cash on Delivery for cross border e-commerce
- How to build customer loyalty in the age of social media
- The power of digital personalisation: how to leverage AI to compete with Amazon
- Cross-border digital identification for EU countries: Major step for a trusted Digital Single Market
- The state of celebrity endorsements in fashion & retail
- Purchasing preferences
- Putting the right price on customer interactions
- 4 Predictions for 2018 Holiday shopping season
- 4 Ways Millennials and Gen Z are disrupting packaging
- Geo-blocking: unlocking e-commerce in the EU
- European committee green-lights tougher sentences for digital payments fraud
- Blockchain beyond the hype: What is the strategic business value?
- Geoblocking over: what does it mean for online sellers?
- The dangers of digital protectionism
- 7 Content consumption trends that all digital leaders need to understand
- How JPMorgan is preparing for the next generation of consumer banking
- Conversational AI is becoming more mainstream as demand increases
- Payment Services Directive: frequently asked questions
- Blast off your holiday planning
- The latest search trends all ecommerce sellers should know
- AR advances spark consumer interest: will retailers grab the opportunity?
- Instagram is the new Homepage to target women luxury consumers
- Google rolls out shoppable images ahead of the holidays
- Influencers: consumer champions or dodgy bloggers?
- How data will save retail
- 2018 Engagement trends impacting the Q4 Holiday season
- Generation Now: How the 21st century consumer is changing retail
- Adyen unveils 3D Secure 2.0 solution
- Where is consumer research going next?
- Retailers risk frustrating online shoppers with out-of-date payment technology
- How people pay around the world and what it means for the future of payments
- Four components to a successful innovation strategy
- Gartner Magic Quadrant for digital commerce
- Modernising VAT for e-commerce: Question and answer
- Competing in a world of sectors without borders
- 3 Trends that emerged from Shoptalk and what they mean for the retail industry
- Cross-border business in the digital era
- UPS looks to solve supply chain issues with Blockchain patent
- Google’s grand plan to make AI accessible to developers and businesses
- 5 AI technologies that will transform the customer experience in 2018
- The missing link in personalization: Only 13% of retailers identify most profitable shoppers
- VAT: Brexit’s hidden border dilemma
- SWIFT: A quarter of all cross border payments now over gpi
- Mastercard cross-border volumes up 19 Percent
- 5 Ways retailers can transform the shopping experience
- Amazon works its way deeper into customers’ lives
- Amazon drives deeper into package delivery
- Boosting E-commerce in the EU
- The reality of IoT in retail may look more familiar than you think
- 68% of shoppers leave retail sites due to these basic problems
- Reverse-charge mechanism: the B2B tax move you need to know
- The state of online shopping fraud
- Carrefour partners with Google for digital push
- The brilliant ways UPS uses Artificial Intelligence, Machine Learning and Big Data
- Category: Press Releases
- Top 50 Home & Garden, DIY Retail Europe: an annual ranking
- European money for SME cybersecurity
- ReCommerce marketplaces outperform the broader retail market.
- European Compendium dedicated to the Cross-Border E-Commerce model in the “NEXT new normal” across Europe
- TOP 100 Cross-Border Marketplaces Europe 2023
- Top 250 Fashion & Beauty Retail Europe: Annual Ranking
- 5th edition of the “TOP 16 Countries Cross-Border Europe”: an annual ranking that identifies the top 16 European countries
- 5th edition of the “TOP 500 Cross-Border Retail Europe”: an annual ranking of the TOP 500 European cross-border online shops
- ReCommerce Marketplaces are growing 20 times faster than the broader retail market
- European Compendium dedicated to the Cross-Border E-Commerce model in the “NEXT new normal” across Europe
- TOP 100 Marketplaces in Europe: Annual Ranking 2022
- TOP 20 Fashion Retail Europe: Annual Ranking 2022
- 2021-22 Blue Paper on European Cross-Border Scale-Ups and their strategic importance in facilitating intra-continental trade & export
- 4th edition of “TOP 16 Countries Cross-Border Europe”: the annual ranking of the best 16 European countries in cross-border online shopping
- 4th edition of the “TOP 500 Cross-Border Retail Europe”: an annual ranking of the top 500 European cross-border online shops
- Cross-Border Commerce Europe launches its 2021-22 blue paper deep-diving into the increasing importance of Customer Centricity in the European retail market
- Cross-Border Commerce Europe launches its 2021-22 Blue Paper summarizing the Green Supply Chain in European e-commerce
- The rise of the resale second-hand market in fashion
- First edition of a European Compendium dedicated to Cross-Border E-Commerce’s model in the “NEXT new normal” across Europe.
- Second edition of the “TOP 100 Cross-Border Marketplaces Europe”, an annual analysis of the best global cross-border platforms
- VAT: new cross-border ecommerce rules in the EU for a stronger European playfield for both e-tailers and e-shoppers
- The third edition of the “TOP 16 Countries Cross-Border Europe”: an annual ranking of the best 16 European countries in cross-border online shopping
- Third edition of the “TOP 500 Cross-Border Retail Europe”: an annual ranking of the top 500 European cross-border online shops
- The first edition of its ‘TOP 100 Cross-Border Sustainable Marketplaces Europe’ report
- Top 100 Cross-Border Marketplaces Europe. An annual analysis of the best global cross-border platforms operating in Europe, EU 28 including UK
- Coronavirus pandemic boost and disrupts the European online fashion industry
- Cross-Border Commerce Europe publishes the second edition of the “TOP 16 Countries Cross-Border Europe”
- Cross-Border Commerce Europe publishes the second edition of the “TOP 500 Cross-Border Retail Europe”: an annual ranking of the best 500 European cross-border online shops.
- Coronavirus – After the mass closure of physical stores, eCommerce is stepping up efforts to better protect and serve consumers
- In 2019, Denmark, the Netherlands and Switzerland became the best performing countries of the TOP 500 EU Retail in the field of Cross-Border E-Commerce in Europe
- E-Commerce ‘Pure Players’ in the fashion industry are Europe’s fastest growing Cross-Border sellers
- Cross-Border Commerce Europe launches the first edition of the “Top 20 Marketplaces Cross-Border Europe”
- Luxembourg, Ireland and Austria are the champions for Cross-Border eCommerce in Europe
- Top 500 Cross-Border Retail Europe
- New platform to stimulate cross-border eCommerce in Europe: Cross-Border Commerce Europe
Full CBCommerce.EU Sitemap
