4 Things retailers must do before the 2022 holidays

The holidays are behind us. The November and December rush leaves most companies exhausted and in a turbulent cycle of catch-up after the hectic time from Black Friday through Christmas. Before you know it, spring will be here and planning for the 2022 holiday season will kick off. You might not have taken more than a moment to consider what worked and what was missing during the most recent holiday shopping season.