AI loyalty programs: Trends to look out for

You don’t have to be an experienced marketer to know that building customer loyalty has never been easy, especially in today’s competitive markets. It takes strategy, effort, and constant adaptation. But with AI in loyalty programs as an ally, brands now have the ability to create micro-moments of delight —those memorable interactions that set them apart from the competition. What’s even more exciting? The capabilities we see today are only the beginning.

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