Care and repair: how can bricks-and-mortar fashion stores make it work

An ever-increasing focus on the environment, combined with a challenging economic climate, mean that many consumers are rapidly moving away from unsustainable products and practices. According to global research, in-store repair services or recycling points are the top services related to sustainability that would positively influence any decision to visit a physical store.
We also know that more than half (54%) of UK consumers claim they regularly buy second-hand items as they care about the environment and want sustainable or circular shopping. With days out shopping now very much back on the agenda, and with physical retail making a comeback after more than 2.5 years of constant store closures, bricks and mortar fashion stores must stay ahead of the curve by appealing to the rising demand for a more sustainable shopping experience.

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