For online retailers, getting products that their customers have purchased from Point A to Point B is an increasingly important part of the customer experience, and thus a critical success factor. Because of this, developments and trends in shipping are must-follows for retailers. Here are four that they need to know about.
The viability of shipping bulky items
Online retail’s reach continues to grow and one of the reasons for that is that the number of types of products that can be shipped is growing. Historically, major couriers like FedEx and UPS had allowed trucking companies to dominate the market for the delivery of bulky items. Read more…
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