That’s according to a new survey from high-touch operations partner Outerspace, which shows that initiatives like a strong unboxing experience, an easy return process, and free samples and gifts from online brands are hits with consumers.
Industry Insights Blog
What do consumers expect from the post-purchase experience?
That’s according to a new survey from high-touch operations partner Outerspace, which shows that initiatives like a strong unboxing experience, an easy return process, and free samples and gifts from online brands are hits with consumers.
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