4 Ways payment providers are transforming customer experience

Today’s customers expect cross-border payments to come with the same convenience, transparency and predictability as domestic payments. Julie Bolan, head of payments, APAC, at Swift, outlines four ways that payment providers are rising to this challenge. Cross-border payments are an essential component of international trade. But they’re usually more complex than their domestic counterparts, often passing through multiple countries and regulatory jurisdictions and subject to additional sanctions and compliance  checks.