How AI shopping impacts main street retail

For stores in downtown shopping districts and suburban strip malls, AI shopping could be an opportunity to play to a merchant’s strengths. Agentic commerce — the concept of AI agents shopping for humans — is a hot topic, in part because of commercial opportunity amid uncontrollable uncertainty.
Shopping Experience
“Agentic commerce is accelerating a bifurcation we’re already seeing,” said Andrew Stern, CEO and co-founder of Quilt Software, which makes operational tools for independent retailers.