Online purchase journey said to fragment

Online marketplace shoppers are still more likely to being their purchase journey at a marketplace than any other channel, but the extent to which that’s the case appears to have lessened from last year as the journey becomes more fragmented, according to a report from ChannelEngine.
According to the survey of 4,500 online marketplace shoppers across the US, UK, France, Germany, and the Netherlands, 37% share tend to go first to online marketplaces when looking to purchase a product online, while 23% turn to search engines first, 11% to brand websites, and 9% to social media.

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