How to use WhatsApp to boost customer retention rates in 2025

Almost everyone knows that retaining customers and turning them into loyal buyers is far more profitable for a business than constantly acquiring new clients. If you’ve managed to convert a mere viewer into a paying client, make sure to continue engaging with them. You can do it through various channels, but in this post, we will focus specifically on WhatsApp. We’ll explore why this messenger app is great for building long-lasting relationships with your clients and how to boost your WhatsApp retention rates.