10% of fashion retail returns are not put back on sale

Fashion retail returns can be a difficult business to quantify, due in part to the time and effort needed to  process the items for resale, as well as the sheer volume of unwanted items that shoppers are returning.
While the true number is hard to identify – although it is pitched at somewhere between 3% and 10% – University of Surrey’s associate professor of digital economy Regina Frei told trade publication Drapers that 10% of all returned items were not resold in 2015.