What every brand should know before launching into live selling

Live selling proved a lifeline for retailers and brands over the past couple of years as the pandemic disrupted store operations and consumers moved online in droves for shopping and entertainment. Many retail operators that have recently dipped their toes into this new selling medium have quickly discovered that “going live” can generate higher conversion rates than they typically see on their e-commerce sites. It can also turn occasional customers into dedicated brand fans who habitually tune in to engage with their favorite live selling hosts to learn about new products and make repeat purchases. In fact, successful brands and retailers have found that their customers are tuning in not only to shop, but also for entertainment and personal connection. Read more…