Top 18 consumer trends impacting customer experience in 2024

What are the latest consumer trends that brands need to know about in 2024? For answers, Medallia Market Research conducted a survey of 2,000 consumers and an analysis of the credit and debit transaction of 8 million U.S. consumers to find out what changes we can expect to see across customer spending and savings, dining, ordering, travel, shopper journeys, product discovery, content streaming, and more in the year ahead.