40% of BNPL users abandon carts if that option is missing at checkout

Retailers that offer a variety of credit options draw in consumers battling the constraints of higher prices and stagnant wages to help them smooth things over.
Prior PYMNTS’ research established improved spend management as a top reason for younger consumers to use credit products. Our most recent survey on buy now, pay later (BNPL) seconds this. Preserving cash and lines of credit was the primary reason 53% of BNPL users chose that payment method.