4 Essential tips to maximize holiday inbox placement

The holiday season is make-or-break for email marketers. With inboxes bursting from October through New Year’s, even your most dazzling email content could disappear into spam folders if your [...]

ChatGPT, Perplexity push deeper into AI shopping

ChatGPT and Perplexity roll out AI shopping tools that promise smarter product discovery, personalized picks, and quicker paths to purchase. In the last 24 hours, ChatGPT and Perplexity have [...]

The state of beauty: What we’ve learned from working with beauty brands

Discover what we’ve learned from partnering with top beauty brands, and uncover the real performance patterns, challenges and opportunities defining the modern beauty landscape. Beauty has become one of [...]

7 eCommerce trends that will transform shopping in 2026

AI agents are poised to become personal shoppers that browse and buy on behalf of consumers, while virtual influencers drive social commerce across platforms like TikTok and Instagram. Retail’s [...]

Pinterest’s new AI shopping assistant helps you pick a fit

Move over Andy Sachs, Pinterest is launching an AI-enabled shopping assistant that aims to suggest your next look. Beginning on Thursday, and over the coming weeks and months, Pinterest [...]

5 Holiday email mistakes that drive customers away

Validity surveyed 1,000 U.S. consumers, revealing what drives them to open, engage with, or unsubscribe from holiday emails. This holiday season, consumers signal that they want transparency, real discounts [...]

Reinventing customer identity for the age of retail personalization

In the age of hyperpersonalization, delivering seamless, secure digital retail experiences is no longer a competitive edge. It’s now becoming a consumer expectation. As retailers race to tailor every [...]

Introducing shopping research in ChatGPT

Today, we’re introducing shopping research, a new experience in ChatGPT that does the research for you to help you find the right products. Instead of sifting through dozens of [...]

Fifth edition of a European Compendium dedicated to the Cross-Border E-Commerce model in the “NEXT new normal” across Europe

Cross-Border Commerce Europe launches the fifth edition of a European Compendium dedicated to the Cross-Border E-Commerce model in the “NEXT new normal” across Europe. A collection of seven annual [...]

How to transform product data for the AI shopping era

AI tools such as ChatGPT and Google Gemini are embedded into daily life, and now agentic models are driving the next wave of retail disruption by diving deep into [...]

Ulta aims for new shoppers and more spend with new marketplace

Marketplaces have become the go-to way for retailers to quickly expand their assortment in a low-risk way. And Ulta wants in. The cosmetics retail chain recently launched UB Marketplace [...]

How AI shopping impacts main street retail

For stores in downtown shopping districts and suburban strip malls, AI shopping could be an opportunity to play to a merchant’s strengths. Agentic commerce — the concept of AI [...]