Reduce CX stress with AI and automation in 2025

According to Salesforce research-,Are%20agents%20and%20mobile%20workers%20under%20pressure%20to%20keep%20up,moderate%20challenge%20(back%20to%20top)), 77% of support staff have dealt with increased and complex workflows compared to the year prior. In addition, 56% of agents have experienced burnout due to support work. As teams transition into the next era of CX –– one where almost every customer expects efficiency, convenience, and friendly and knowledgeable service –– they’ll need the support of more than just a stellar lead to avoid the stress that comes with the job.