Mastering 3 coronavirus challenges with customer loyalty

It’s no secret that retailers face serious obstacles amid the coronavirus crisis, but the sector has the resilience to rise up and overcome them. Benjamin Wall identifies the three main challenges plaguing UK retail at the moment, and proposes ways to make the best out of them. Retailers today face bottlenecks in their online delivery, depressed consumer confidence, and the need to engage customers now and when the shops open again. Read more…