3 Ways retailers can use AI to be more sustainable

Sustainability figures into the buying decisions of growing numbers of customers. That’s obvious to everyone from Kroger to H&M. Less obvious has been how artificial intelligence (AI) — poised to reshape many business processes — will play a role in retailers’ ongoing drive for sustainability. It’s early days, but so far AI’s impact on sustainability looks to be greatest in three areas: inventory management, delivery logistics, and emissions management.

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