4 Ways to increase customer engagement post-holiday

Historically, businesses tend to see a  slump in sales  in the months immediately after the busy holiday season. To help you increase customer engagement over the next few months and into the spring of 2021, we put together a list of ways you can keep your customers interested and beat the post-holiday slump.
1. Send back-in-stock email notifications.
Many retailers faced inventory challenges over the 2020 shopping season. If your top selling products are now back in stock and ready to ship, let your customers know with a back-in-stock email campaign. In Cordial, a simple batch email can be set up to send to contacts that viewed the out of stock product in the past and never purchased. Or, you could create an email automation to notify your customers as soon as the product they want is back in stock, creating a personalized and relevant message that sends based on real-time data.

 

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