AI and the future of retail delivery and post-purchase

Retailers face a host of challenges to manage supply chains and ensure timely delivery. The demand for faster delivery times, coupled with the need for accuracy, puts immense pressure on retailers to streamline their logistics. Customers now expect real-time updates and precise delivery windows, which traditional systems often struggle to provide. Additionally, the growing complexity of global supply chains, influenced by factors such as fluctuating fuel prices, regulatory changes and environmental concerns, further complicates delivery processes.