3 Things every entrepreneur needs to delight their customers

Learn how to create a memorable delivery experience and keep customers coming back for more. Finding customers is difficult. Keeping them happy and coming back for more is even harder. Simply put, increasing competition and innovation on products and services from large companies have limited the number of areas where smaller businesses can effectively compete.  But that doesn’t mean it’s an impossible task. “One of the areas where smaller companies can stand out is in creating outstanding, personalized experiences for their customers,” says Michael Botti, Senior Director of Product Marketing at Pitney Bowes. “Finding ways to create these experiences on a regular, consistent basis will delight your customers and keep them coming back.” Read more…