7 Ways AI is revolutionizing ecommerce

Ecommerce is one of the leading adopters of artificial intelligence (AI), with use cases from personalized product recommendations and enhanced customer service to streamlined workflows, smart logistics, and sales/demand forecasting. Organizations that adopt AI business strategies generate an average of 10-12% extra revenue.
With more and more consumers gravitating toward online shopping ( 21% of retail purchases in 2025 will be made online), it’s more important than ever for ecommerce brands to adopt AI if they hope to keep up with consumer expectations.