Innovation mindsets must reimagine customer experiences and retail operations for a new world order. The retail industry has publicly endured relentless disruption that’s only accelerating. From the retail apocalypse to the current COVID-19 pandemic, it’s almost impossible not to feel sorry for so many struggling brands.
In 2020 alone, we’ve seen bankruptcies from leading retailers such as Sur La Table, Ascena Retail Group, Brooks Brothers, Neiman Marcus, among many others. Lord & Taylor, the first department store established in the U.S. is closing all of its stores after 194 years in business. Read more…
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