Online retailers and their customers appreciate versatile delivery types

Those times are long gone when we simply filled in the address at an online store and hoped that the parcel would arrive, sometimes even after several weeks. Nowadays, parcels are moving fast and customers closely follow the journey of their parcels. And versatile delivery types have also become significant factors in customer satisfaction.  For customers, the ease of pick-up is the second most important priority after the delivery speed. Versatile  delivery options must be offered, since modern people are on the move,” says Petteri Pajari, CEO at Band Company, which manages seven different online stores. Read more…