Doing business in Europe is about to change for ecommerce retailers

In July 2021, businesses across the world will be held to new e-commerce VAT [...]

Unlocking value with location intelligence

Today, many companies are struggling with multiple challenges. They are working to provide engaging, [...]

7 Reasons more website traffic may not be better for business

Generating more traffic to a website is one of the important aspects of organic [...]

Elevating customer service in 2021

After a year in which life as we know it was completely upended, businesses [...]

The outlook on ‘Buy Now, Pay Later’

Today, “buy now, pay later” accounts for only a small portion of overall card spending. [...]

The relation between ecommerce, SEO and SEM

Every brand’s needs are different and require a unique combination of SEO, SEM, and [...]

DTC beauty brands tap into digital tools to reach retailers

In the winter of 2020, skin-care brand Kmoni Cosmetics scored its first national wholesale [...]

How the shipping experience will change for retailers in 2021

The shipping experience is the final critical step in the customer journey for online [...]

The 21 best Instagram marketing tips for 2021

With an advertising audience of more than 1.16 billion people, Instagram offers dramatic reach [...]

How does the retail landscape look from an affiliate’s perspective?

Thanks to our thousands of relationships with retailers around the world, RetailMeNot has a [...]

What’s ahead for marketers as a new browser war begins

Whatever the “new normal” means for ad tech, soon we’ll have to deal with [...]

Choosing the best platform for your influencer marketing content

While influencer marketing quickly continues to gain popularity among companies worldwide, not all platforms that [...]

Paid search strategies in 2021

No, a bid strategy is not a paid search strategy. Setting bids for paid search [...]

How women’s economic power is reshaping the consumer market

There are two parallel forces reshaping the consumer market: technology and women’s rising economic [...]

The ultimate guide to social selling

E-commerce brands have long recognized the importance of social media, but it’s only recently [...]

Third edition of the “TOP 500 Cross-Border Retail Europe”: an annual ranking of the top 500 European cross-border online shops

Cross-Border Commerce Europe publishes the third edition of the "TOP 500 Cross-Border Retail Europe": an [...]

What shoppers really want from personalized marketing

Anyone who has gotten an unsolicited and irrelevant offer related to something they’ve done [...]

Who runs online shopping? Men vs women

It has always been so – he who owns the information, owns the world, [...]

eCommerce fulfillment: 3 strategies to fulfill online orders

Thanks to Amazon Prime, and other retail giants who have followed suit to offer [...]

Mobile Commerce: 7 latest trends in 2021

The shift to mobile is inevitable. In fact, more than half of all internet traffic [...]

Luxury brands need to rethink delivery in the digital age

Luxury brands need to rethink delivery in the digital age, because whether you’re buying [...]

Luxury is a new game. These are the new rules

The pandemic has reshuffled the luxury industry’s deck. But brands that hope the game [...]

Online shopping statistics from 1B global shoppers Q4 2020

What can ecommerce browsing and buying habits in 51 countries tell us about the [...]

How Ikea is using digital to gain ‘richer customer insight’

By better understanding consumers’ desire for sustainable consumption, Ikea has been able to implement [...]

Coronavirus: Majority of consumers prefer shopping online

As stores reopen and U.S. ecommerce sales soar we asked U.S. consumers  about how COVID [...]

Male shopping habits vs female shopping habits

We all know that men are from Mars and women are from Venus. Well, [...]

Why respecting women as purchasers is key to business growth

It’s surprising that more people, especially salespeople, haven’t yet figured out that women account [...]

Are you prepared for the new luxury trends of 2021?

What’s more critical than understanding season-to-season fluctuations is knowing which overall tendencies will become [...]

Multichannel selling: What you need to know

With strong marketing efforts and a well-designed website, you should be able to attract [...]

Discounts & coupons: 19 ways to use deals to drive revenue

Offers, coupons, discounts, and deals. There will come a time when most online merchants [...]

20 Ways to optimize your checkout flow

You’d think that once you get someone all the way through your sales funnel [...]

9 retail trends to watch in 2021

The pandemic’s arrival in March 2020 meant that it didn’t make Retail Dive’s trends [...]

How A.I. can unlock the opportunities of a new shopping era

To say 2020 has been an unconventional year for retailers is an understatement. Coronavirus [...]

40+ Instagram statistics that matter to marketers in 2021

Instagram experienced a huge amount of growth in 2020. These Instagram statistics prove just [...]

How to win in the future of selling

More than half of brands report they’re struggling to satisfy consumer demand for home delivery [...]

How DTC brands will approach physical retail in 2021

As cities empty and landlords look to ink deals, digitally native brands might have [...]

The new ‘shop’ feature takes Twitter closer to ecommerce

With the e-commerce bandwagon only growing by the day, Twitter has looked to ensure [...]

Pure play vs. omnichannel ecommerce: What’s best for your store?

There’s no doubt that the ecommerce industry has seen explosive growth in recent years. [...]

Promotions and discounts are serious business for online stores

Whether you are need to launch a sudden Flash Sale due to an appearance [...]

How to use gamification in ecommerce

There are few feelings more satisfying than leveling up in a video game. So why [...]

Returns management – from necessary evil to strategic advantage by BuyBay

Returns are often an unpopular topic that retailers are not keen to deal with. [...]

Pinterest’s new ad format automates personalized messaging

Pinterest this week introduced a customizable advertising format that lets marketers automate the process [...]

How to boost long-term loyalty as consumer habits shift

In a world where consumer behaviors have been turned upside down, businesses have to [...]

Change to online card payments happening in 2021

The 2007 Payment Services Directive was an initiative which aimed to establish a single [...]

Why do consumers provide product ratings & reviews?

A survey of more than 10,000 consumers to help you understand what motivates shoppers to [...]

Customer loyalty marketing is more important than ever for B2B companies

Sharpening the lens on digital marketing. Dramatically improving the customer experience. Building better insights [...]

Channel challenges between generations

The most recent ‘ Customer Engagement: How to win Trust and Loyalty’ report, sponsored [...]

What is reverse logistics? The delivery process you’re overlooking

If your business doesn’t have a great reverse logistics plan, you could be losing [...]

Pinterest introduces AR Try on for eyeshadow and more ways to shop products in Pins

If you see it, you can shop it. We’re introducing more ways to try on [...]

5 New rules for retail CFOs

We all know the world has changed. In just a few short months, we’ve [...]

Google’s mobile-first index: what webmasters need to know

In March 2021, the final stage of the Google mobile-first indexing will come into [...]

UX design deliverables

Traditionally, in user experience, a deliverable is a type of document that acts as [...]

How Facebook bidding works and how to get conversions

Understanding how the Facebook ad auction works helps performance marketers to drive more conversions. [...]

Increase organic traffic to your BtoB e-commerce store

If you have a business-to-business (B2B) e-commerce store, you may have wondered how to [...]

Digital transformation in the era of e-commerce

Online grocery demand has reached heights in 2020 that many didn’t anticipate for years [...]

2021 Retail social advertising forecast

If the past year has shown us anything, it’s that social media is fundamental [...]

5 Tips to build buyer personas for ecommerce businesses

Are you confused about what your brand’s bottom line should be? Are PR and [...]

Why Brexit should not discourage retailers’ international ambitions

Britain exited the European Union (EU) at the end of 2020 and UK retailers [...]

Retail marketers invest in livestreams to establish shopping’s ‘next normal’

The ready availability of the tech to produce live shows and accept online orders [...]

How brands can engage with skeptical Gen Z

More than half (51%) of Gen Z respondents aged 18 to 23 years will [...]

Deliveries become the crucial touchpoint with customers

As an executive responsible for overseeing retail logistics, e-commerce and last mile operations, you’ll [...]

These virtual stores make shopping fun again

Online experiences that evoke the serendipity of traditional retail —complete with aisles of shelves— [...]

YouTube launches next phase of program to tag items within video clips

Last October, Bloomberg reported that YouTube had begun working on a new process which would [...]

5 Tips to convert visitors to buyers

Search engine optimization focuses on driving consumers to your site. But traffic alone doesn’t [...]

The Internet’s fastest and most secure way to pay comes to Facebook and Instagram

The way we buy the things we love has fundamentally changed. Today, social platforms [...]

2020 Holiday sales wrap-up

Challenged by a pandemic and an unstable economy, online and brick-and-mortar retailers scrambled to salvage [...]

International ecommerce: 5 Steps to growth and expansion

In the second quarter of 2020, global digital revenue shot up 71% compared to [...]

15 Mind-blowing stats about online shopping to guide your 2021 e-commerce strategy

With brick-and-mortar stores closed and shoppers quarantined at home, it’s little wonder consumers made [...]

4 Ways data drives truly amazing customer experience

Customer experience can be a tricky, fickle thing. That is especially true in the [...]

Consumers support brands and companies pushing for radical change

The emergence of COVID-19 met a world that was already battling social justice and [...]

How to use a chatbot to stand out?

Today’s e-commerce websites need a very good user experience to catch the clients. The [...]

The critical components of effective ecommerce buyer personas

There’s no debate that understanding your customer is the most crucial part of marketing [...]

How can retailers define and deliver incredible customer experience?

Experience matters more than ever this holiday season as more customers shop online. Brands need [...]

7 Consumer trends that will define the digital economy in 2021

While few will say they’ll miss 2020 when it’s over, the events of the [...]

What search marketers need to know about Criteo’s retail media platform

If you’ve been in the paid search industry for a few years, then you’ve [...]

Shaping the consumer of the future

Covid-19 has changed the developed markets of Europe and the US more quickly and [...]

5 Key trends in ecommerce personalization

In the current ecommerce landscape, personalization has come to be expected to some degree [...]

Holidays in review: What defined the season in 2020

As with everything else this year, the pandemic upset the holidays for retailers, forcing [...]

The first edition of its ‘TOP 100 Cross-Border Sustainable Marketplaces Europe’ report

Cross-Border Commerce Europe is launching the first edition of its ‘Top 100 Cross-Border Sustainable Marketplaces [...]

Brexit is here: ecommerce checklist for EU sellers trading with the UK

Brexit has become reality. It will predominantly affect UK sellers trading with the EU, [...]

Even shoppers with the highest purchase intent will get bored browsing

Data-driven marketing helps brands understand where consumers are within the shopper journey, enabling them [...]

How Chinese tech builds trust: part 1

The first installment of Content Commerce Insider’s new series demystifies the fundamentals that drive [...]

How Chinese tech builds trust: part 2

In this weekly series, How Chinese Tech Builds Trust, CCI aims to demystify the [...]

Will the West catch up with China’s social commerce?

Last December, when Instagram revealed a recent update to emphasize its Shopping and Reel [...]

Marketplace Pulse 100

Marketplace Pulse 100 ranks the most important companies in the e-commerce marketplaces ecosystem. Tens [...]

Google and Snapchat turn to beauty tech for AR makeup try-on

As the pandemic renders physical product testing a thing of the past, top tech [...]

Belgium’s digital industry unites to discuss analytics cookies

On 7 January, sector organizations ACC, BAM, Cube, Feweb, SafeShops.be, UBA and UMA (representing agencies, [...]

EU firms refuse UK deliveries over Brexit tax changes

Some EU specialist online retailers have said they will no longer deliver to the [...]

QR codes became a dominant marketing and commerce tool during 2020

The quick response (QR) code has become one of the biggest symbols of the [...]

How TikTok changed fashion in 2020

Whether you’re on TikTok or not, the app and its minute-long videos have become [...]

Why Madison Reed launched a new product in a pandemic

The company’s online business “exploded” as the coronavirus hit the U.S., but its men’s [...]

Rethinking the customer experience in a world of social distancing

Due to COVID-19, the retail customer experience is undergoing a complete makeover. Here’s where brands [...]

Resiliency in the beauty industry post-COVID and beyond

It’s been four months since The World Health Organization officially declared COVID-19 a pandemic. [...]

Changes for EU/US merchants selling into the UK and vice-versa

Brexit is currently going through a transitional period until 31 December 2020, where during [...]

How retail leaders can capitalize on consumers’ new shopping behaviors

If there’s a silver lining to the pandemic for retailers, it’s that within the [...]

6 Ways to repurpose content with Instagram’s most popular features

For a long time, Instagram stumped marketers for companies that didn’t have a brand [...]

Using data to enhance your customer journey maps

Trust, but verify. You’re likely familiar with the phrase. It’s a translation of a Russian [...]

Inside Amazon Explore livestreaming service for online shopping

On Sept. 29, Amazon launched Amazon Explore, a service that enables customers to book [...]

40% of marketers now use shoppable video ads, underpinning ‘storeless’ economy

The coronavirus pandemic has accelerated a shift from the brick-and-mortar consumer economy to a [...]

Diversifying with direct mail

Marketing has always been about getting the right message to the right people at [...]