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Cross-Border Commerce Europe 🇪🇺

CX: State of customer behaviour 2022

“When we released our first annual State of Consumer Behavior report in January 2020, we [...]

08
Oct

7 ways to deliver leading digital customer service CX

When the time comes to seek support, customers reach out to brands across various channels. [...]

01
Jul

Cross-Border Commerce Europe launches its 2021-22 blue paper deep-diving into the increasing importance of Customer Centricity in the European retail market

Cross-Border Commerce Europe launches its 2021-22 blue paper deep-diving into the increasing importance of Customer [...]

23
Feb

Privacy Overview

This website CBCommerce.EU uses cookies to improve your experience while you navigate through the website. Out of these, the cookies categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
__hssrc	session	This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
__stripe_mid	1 year	Stripe sets this cookie cookie to process payments.
__stripe_sid	30 minutes	Stripe sets this cookie cookie to process payments.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
fid	7 days	This cookie is set by LinkedIn to track malicious activity on the website.
JSESSIONID	session	The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__hssc	30 minutes	HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
bcookie	2 years	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
bscookie	2 years	LinkedIn sets this cookie to store performed actions on the website.
lang	session	LinkedIn sets this cookie to remember a user's language setting.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
trkCode	session	LinkedIn installs this cookie as part of anti-abuse processes on LinkedIn.
trkInfo	session	LinkedIn installs this cookie for threat analysis and debugging, used as part of anti-abuse processes on LinkedIn.
UserMatchHistory	1 month	LinkedIn sets this cookie for LinkedIn Ads ID syncing.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Cookie	Duration	Description
_ym_visorc	30 minutes	Yandex sets this cookie to allow the site's Session Replay to function correctly.
rtc	session	LinkedIn installs this cookie as part of anti-abuse processes on LinkedIn.
SRM_B	1 year 24 days	Used by Microsoft Advertising as a unique ID for visitors.
ymex	1 year	Yandex sets this cookie to collect information about the user behaviour on the website. This information is used for website analysis and for website optimisation.
yuidss	1 year	Yandex stores this cookie in the user's browser in order to recognize the visitor.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
__hstc	5 months 27 days	This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_K1JMCWM2ZR	2 years	This cookie is installed by Google Analytics.
_gcl_au	3 months	Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_ym_d	1 year	Yandex sets this cookie to store the date of the users first site session.
_ym_isad	20 hours	Yandex sets this cookie to determine if a visitor has ad blockers.
_ym_uid	1 year	Yandex sets this cookie to identify site users.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
hubspotutk	5 months 27 days	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
tk_lr	1 year	The tk_lr is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack.
tk_or	5 years	The tk_or is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack.
tk_r3d	3 days	JetPack installs this cookie to collect internal metrics for user activity and in turn improve user experience.
tk_tc	session	JetPack sets this cookie to record details on how user's use the website.
yabs-sid	session	Yandex sets this cookie to store the session ID.
yandexuid	1 year	Yandex sets this cookie to identify site users.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
__qca	1 year 26 days	The __qca cookie is associated with Quantcast. This anonymous data helps us to better understand users' needs and customize the website accordingly.
ANONCHK	10 minutes	The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well.
i	10 years	This cookie is set by OpenX to record anonymized user data, such as IP address, geographical location, websites visited, ads clicked by the user etc., for relevant advertising.
mc	1 year 1 month	Quantserve sets the mc cookie to anonymously track user behaviour on the website.
MUID	1 year 24 days	Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
personalization_id	2 years	Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
sync_cookie_ok	1 day	This cookie is set by the provider WebVisor. This cookie is used for marketing purposes.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
_clck	1 year	No description
_clsk	1 day	No description
_dc_gtm_UA-121869098-1	1 minute	No description
_dlt	1 day	No description
_pin_unauth	1 year	This cookie is placed by Pinterest Tag when the user cannot be matched. It contains a unique UUID to group actions across pages.
AnalyticsSyncHistory	1 month	No description
ccookie	session	No description
CLID	1 year	No description
li_gc	2 years	No description
m	2 years	No description available.
metrika_enabled	session	No description available.
muc_ads	2 years	No description
qcSxc	1 year 26 days	No description
SM	session	No description available.
sync_cookie_csrf	10 minutes	This cookie is set by the Yandex metrica. This cookie is used to monitor the connection with the website and third party Data Management Platforms. The cookie also collects information on the user behaviour on the website which is used for optimizing the website.

X

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About Cross-Border Commerce Europe

Tag Archives: CX

CX: State of customer behaviour 2022

7 ways to deliver leading digital customer service CX

Cross-Border Commerce Europe launches its 2021-22 blue paper deep-diving into the increasing importance of Customer Centricity in the European retail market

5th edition of the “TOP 500 Cross-Border Retail Europe”: an annual ranking of the TOP 500 European cross-border online shops

ReCommerce Marketplaces are growing 20 times faster than the broader retail market

European Union implements new customs requirements

European Union implements new customs requirements

5th edition of the “TOP 500 Cross-Border Retail Europe”: an annual ranking of the TOP 500 European cross-border online shops

ReCommerce Marketplaces are growing 20 times faster than the broader retail market

European Union implements new customs requirements

European Union implements new customs requirements

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CBCOMMERCENEXT Blue Papers

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Retail News & Insights

European Union implements new customs requirements

How ecommerce retailers can build a successful privacy program

Top 7 customer loyalty trends to know in 2023

5th edition of the “TOP 500 Cross-Border Retail Europe”: an annual ranking of the TOP 500 European cross-border online shops

22 Strategies for hospitality/travel e-commerce brands in 2023

Why and how to do competitive benchmarking | YouScan

The 6 critical touchpoints of the return process

The best ways to use social media in content marketing

C-SUITE SPRING 2023

C-SUITE CONSUMER ELECTRONICS 2023

Calendar 2023

About Cross-Border Commerce Europe

CX: State of customer behaviour 2022

7 ways to deliver leading digital customer service CX

Cross-Border Commerce Europe launches its 2021-22 blue paper deep-diving into the increasing importance of Customer Centricity in the European retail market

5th edition of the “TOP 500 Cross-Border Retail Europe”: an annual ranking of the TOP 500 European cross-border online shops

ReCommerce Marketplaces are growing 20 times faster than the broader retail market

European Union implements new customs requirements

European Union implements new customs requirements

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