Tag Archives: CX

CX
CX: State of customer behaviour 2022

“When we released our first annual  State of Consumer Behavior report in January 2020, we [...]

08
Oct
Customer Experience
7 ways to deliver leading digital customer service CX

When the time comes to seek support, customers reach out to brands across various channels. [...]

01
Jul
customer-centricity
Cross-Border Commerce Europe launches its 2021-22 blue paper deep-diving into the increasing importance of Customer Centricity in the European retail market

Cross-Border Commerce Europe launches its 2021-22 blue paper deep-diving into the increasing importance of Customer [...]

23
Feb