Tag Archives: Customer Experience

7 ways to deliver leading digital customer service CX

When the time comes to seek support, customers reach out to brands across various channels. [...]

Cross-Border Commerce Europe launches its 2021-22 blue paper deep-diving into the increasing importance of Customer Centricity in the European retail market

Cross-Border Commerce Europe launches its 2021-22 blue paper deep-diving into the increasing importance of Customer [...]

68% of shoppers leave retail sites due to these basic problems

As a fashion retailer, competition can be fierce in the ecommerce space – which made [...]