AR advances spark consumer interest: will retailers grab the opportunity?

Do you remember when the world went wild over the augmented reality (AR) game Pokémon [...]

Instagram is the new Homepage to target women luxury consumers

Instagram has quickly become an effective business tool for building brand awareness and gaining new [...]

Google rolls out shoppable images ahead of the holidays

Brief: Google is introducing new advertising formats, including video in Showcase Shopping ads and [...]

PSD2 deadline catalyst for bank action

In the month since the deadline of the second Payment Services Directive (PSD2), there has [...]

Influencers: consumer champions or dodgy bloggers?

The rise of social media influencers has been stratospheric, but difficult questions are being asked [...]

How data will save retail

Amazon’s multi-billion dollar acquisition of Whole Foods has been hailed as the arrival of a [...]

2018 Engagement trends impacting the Q4 Holiday season

As we move into June and the summer months in the Northern Hemisphere, it’s typically [...]

Generation Now: How the 21st century consumer is changing retail

Rapid social and cultural shifts, from demography to technology, have changed the shopping preferences and [...]

Convenience vs security in ecommerce payments: How everyone can win

In 2018, banks and retailers are dealing with a new breed of customer: one that [...]

Adyen unveils 3D Secure 2.0 solution

Adyen, the payments platform of choice for many of the world’s leading companies, launched a [...]

Swedes confused about PSD2 changes to payments

Despite the major changes the Payments Services Directive 2 could make to EU payments, few [...]

Where is consumer research going next?

Consumer behaviour may be influenced by a host of neurobiological factors that science is [...]

How GDPR kills the innovation economy

It wasn’t supposed to turn out this way. The seven key principles of GDPR It’s somehow fitting [...]

Retailers risk frustrating online shoppers with out-of-date payment technology

New research from Barclaycard reveals that more than seven in ten retailers (72 per [...]

GDPR, ad fraud, and data privacy

On 25 May 2018, the EU General Data Protection Regulation (GDPR) comes into force, replacing [...]

How people pay around the world and what it means for the future of payments

The US card payment system involves a series of middlemen taking a cut. Digital systems, [...]

Four components to a successful innovation strategy

Successful innovation is all about operationalization. The good news is that the path to operationalizing [...]

Gartner Magic Quadrant for digital commerce

Strategic Planning Assumptions By 2020, smart personalization engines used to recognize customer intent will [...]

eIDAS for SMEs

eIDAS stands for electronic Identification ( eID), Authentication and Trust Services. The eIDAS Regulation established [...]

Modernising VAT for e-commerce: Question and answer

What has been agreed? Member States have agreed today on practical new measures to support [...]

Competing in a world of sectors without borders

Digitization is causing a radical reordering of traditional industry boundaries. What will it take to [...]

3 Trends that emerged from Shoptalk and what they mean for the retail industry

It’s a consumer’s world, and retailers are struggling to keep up. Personalization, consumers and [...]

Cross-border business in the digital era

Online platforms are changing the face of business, allowing millions of consumers to benefit from [...]

UPS looks to solve supply chain issues with Blockchain patent

UPS has filed a U.S. patent application for a technology that would use blockchain [...]

Google’s grand plan to make AI accessible to developers and businesses

Artificial intelligence took center stage at Google’s annual user conference, Cloud Next 2018. The company [...]

5 AI technologies that will transform the customer experience in 2018

The customer experience has already changed beyond recognition in the last ten years. From [...]

The missing link in personalization: Only 13% of retailers identify most profitable shoppers

While as many as 77% of retailers say they have an established process to [...]

VAT: Brexit’s hidden border dilemma

The UK will have to choose between costly delays or staying within the EU system. [...]

SWIFT: A quarter of all cross border payments now over gpi

More than 165 banks signed up, with 100 currencies and 350 country corridors in [...]

PSD2: the promise of the payment disrupter of 2018

PSD2 creates opportunities for new bank consortiums and partnerships to form and it’s up [...]

Mastercard cross-border volumes up 19 Percent

Mastercard results released on Thursday (July 26) showed growth in international transactions, where double-digit [...]

5 Ways retailers can transform the shopping experience

Shopping experiences continue to evolve, sometimes very rapidly. In the wake of repeated retail store [...]

What loyalty programs look like in a post-GDPR world

In exchange for occasional perks such as discounts, exclusive brand access or advanced notice [...]

Amazon works its way deeper into customers’ lives

Dominance of low-margin ecommerce gives it an edge in high-margin ad sales Amazon has a vision [...]

New platform to stimulate cross-border eCommerce in Europe: Cross-Border Commerce Europe

  Brussels, 29th August 2018. Cross-Border Commerce Europe, the new network and knowledge platform, aims [...]

Microsoft’s commitment to GDPR, privacy and putting customers in control of their own data

On Friday, May 25, the European Union’s General Data Protection Regulation — better known [...]

New Google Analytics settings reflect GDPR requirements

The E.U.’s General Data Protection Regulation becomes effective on May 25. Google and other data [...]

Amazon drives deeper into package delivery

Online giant says it has to build out its own services to handle the surging [...]

Boosting E-commerce in the EU

As part of the Commission's Digital Single Market strategy and its plan to boost e-commerce, [...]

The reality of IoT in retail may look more familiar than you think

If there was any doubt that the Internet of Things in retail is having its [...]

68% of shoppers leave retail sites due to these basic problems

As a fashion retailer, competition can be fierce in the ecommerce space – which made [...]

7 Steps to a GDPR friendly ecommerce website

Here are some GDPR compliance steps that you should consider in the near-term and long-term. [...]

The explosive growth of cross border ecommerce

While domestic online sales in the United States and the European Union will continue to [...]

Most EU businesses ignore cross border ecommerce opportunities

PPRO Group reveals only 7% of enterprises are successfully selling to other EU markets online. [...]

Reverse-charge mechanism: the B2B tax move you need to know

How does the reverse-charge mechanism work? The reverse-charge mechanism is a B2B tax maneuver that [...]

The state of online shopping fraud

Russian hackers and trolls received all the media attention but China and Venezuela were the [...]

Carrefour partners with Google for digital push

Carrefour has signed a strategic partnership with Google to open up new ways of [...]

EU takes first step in passing controversial copyright law that could “censor the Internet”

The legislation passed an initial vote, but it will need parliamentary approval before becoming [...]

The brilliant ways UPS uses Artificial Intelligence, Machine Learning and Big Data

In a business where shaving off a mile per day per driver can result [...]

Google issues updated GDPR guidance to publishers on how to gain consent from users

Google has updated its cookie guidance resource, CookieChoices, to include new tips and suggestions [...]

What Europe’s GDPR privacy law means for e-retail marketers

The General Data Protection Regulation, or GDPR, will force online retailers and technology companies [...]