How legacy CPG brands can crack the social-first marketing code

Unilever’s pledge to commit half of ad spend to social is just one piece of a larger evolution for a category trying to shed its stodginess and win over Gen Z. More CPG marketers are betting on social- and influencer-first strategies to modernize. Experts say the category needs to be open to creative risk and different ways of working with agencies to succeed.
Social media has been around for ages in marketing terms, but its current era feels like it started in the pandemic haze of 2020 with a TikTok video of a man sipping Ocean Spray while gliding along on a skateboard and listening to Fleetwood Mac’s “Dreams.” The blissful clip, later expanded into a TV campaign by the cranberry juice maker, led Ocean Spray to fly off of store shelves — and helped place “Dreams” back on the Billboard charts — while serving as an early indicator of TikTok’s distinct power in sparking viral product sensations.