PROGRAMME

Day 1 • Wednesday

• 16.00→17.30 • Check-in at your hotel
• 18.00 • Transfer: walking group
• 18.30 • Welcome Speed-meeting Cocktail
• 19.30 • Retailers TOP 500 Awards Pitch Arena
• 20.30 • Gala Walking Dinner
• 22.00 • Open Bar
• 22.30 • First transfer: walking group to the Hilton & Warwick Hotel
• 23.00 • Last transfer: walking group to the Hilton & Warwick Hotel

Day 2 • Thursday

•   7.00 • Breakfast
•   8.00 • Transfer by coach
•   8.45 • Opening Keynote: “Generative AI transforming retail experience”
  
  by Siegfried Schallenmueller, Head of Digital Innovation EMEA (AWS)

  & Alexander Keller, Senior Manager – Customer Experience & Voice of the Customer (Amazon Retail)

•   9.15 • Round Tables 1 (20min)
•   9.40 • Round Tables 2 (20min)
• 10.05 • Networking Break
• 10.25 • Round Tables 3 (20min)
• 10.50 • Round Tables 4 (20min)
• 11.15 • Networking Break
• 11.35 • CBCommerceNEXT Blue Papers & High Level Groups
• 12.15 • Group’s Photo & Networking Lunch
• 13.40 • Top 100 Marketplaces Report by Bert Hendrickx, Head or Research, CBCommerce.eu
• 14.00 • Conference Panel Operations Excellence
  by Sven Verstrepen, Senior Innovation Officer Urban Mobility (Ghent University)
  • Jérôme Vallet, WW Omnichannel Operations Director at Kering
  • Mélanie Wijnolst, Sr. Director Process & Data | Direct-to-Consumer at PVH
  • Adrien Boullet, Sr Lead Manufacturer Account Manager at ManoMano
• 14.30 • Closing Keynote: La Redoute by Sandrine Guichard, Home & Decoration, Retail and B2B Director
• 15.00 • Closing Cocktail
• 15.30 • Transfer by coach to Brussels airport or railway station for Thalys and Eurostar