EVENT & COMMUNITY MANAGER

Brussels, Belgium 

Refer a friend  I’m interested

Job description

YOUR RESPONSIBILITIES

You are responsible for the organisation of at least 2 bi-annual physical/virtual events gathering international cross-Border commerce decision makers (300+) coming to Brussels from all over Europe. Your responsibility starts with reaching out the right (R)etail C-Level executives that are part of the TOP 500 Retailers Cross-Border champions via Linkedin, email campaigning and video calls. You build a strong CBCommerce community with tools such as CBCommerceTALK® or CBCommerceNEXT® feeding the CRM with the right data content. You work closely with the Founder of Cross-Border Commerce Europe and the Chief Commercial Officer as well as the Digital Marketing Manager.

YOUR FOCUS

  • Develop an ambitious European event & community building strategy focusing on customer satisfaction
  • Plan and execute all events & community building strategy, including CRM, email, social media and video calls
  • Produce detailed proposals for events including timelines, venues, suppliers and contractors, then negotiate process and onboard
  • Manage and coordinate suppliers and all event logistics: venue, hotels, catering, travel
  • Liaise with sales and marketing teams to publicize and promote the event
  • Manage all pre-event planning, organizing guest speakers and delegate packs
  • Coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget
  • Measure and report performance of all events, and assess against goals (ROI and KPIs)
  • Handling budgeting, invoicing and P&L per event

YOUR PROFILE

Communication is your passion. Internal, external, online and offline. You are a master in organizing events and are a good community builder. You like to take half your own hands and can work autonomously remaining calm in stressful situations.

  • You have 2-3 years of relevant experience in event & community management
  • You have a solid knowledge of B2B social media: YouTube, Twitter, Linkedin
  • Email campaigning and social media analytics is not strange to you
  • You have problem-solving skills and diplomacy
  • Fluent command of English, French and Dutch is required
  • You are highly organized and give attention to detail
  • You have good project and time management skills
  • You have basic knowledge of Adobe Photoshop
  • You are flexible, target-driven and pro-active
  • You have risk management experience
  • Affinity with e-commerce is a must
  • You have good leadership skills
  • You have self-motivation and enthusiasm
  • Digital-minded
  • You hold a Master in Business Communication or relevant field

OUR OFFER

CBCommerce offers an interesting and attractive package contract in line with your profile. You will have the unique opportunity to work in a fast-growing start-up. Boosting and defining the future of EU Cross-Border Commerce. You will build a strong European event and community team.

Are you the Event & Community Manager we are looking for? Send your CV and motivation letter to Carine Moitier, Managing Director by email: recruitment@cbcommerce.eu

I’m interested


Job Information

Industry

Events

City

Brussels

Country

Belgium

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