What will the next generation of retail look like?

Having worked in the retail industry for nearly four decades, Ron Johnson, former  J. C. Penney CEO who pioneered the concept of the  Apple Retail Stores, is convinced that now the only constant is change. It’s an insanely fast moving industry. We have now entered the “post Digital” era of commerce where digital retailers are racing to physical faster than the physical retailers are racing to digital. It’s pretty mind bending to contemplate! Just five years ago pundits were saying software would eat the world, but it wasn’t true. Read more…