What we learned from UGC in 2020 and how to plan for 2021

To say this year has tested brands is an understatement. The pandemic has forced businesses in every industry to reframe the way they market themselves due to mandatory closures and a surge in online competition. Empathic marketing has never been more important, and the lack of resources to create full-scale marketing campaigns has affected both big and small brands. Not to mention the cutbacks that have rippled through every in-house department and the fragmented teams that are the result of work-from-home orders.   Read more…