What is reverse logistics? The delivery process you’re overlooking

If your business doesn’t have a great reverse logistics plan, you could be losing revenue and not even realizing it. Planning for products to return to your company ( returns management) may seem counter-intuitive. Still, for companies that offer rentals, product pick-ups, or any type of shipment logistics management, the path backward can be just as costly as the path forward. It might be time you take a closer look at your company’s reverse logistics system and make sure it’s working for you, not against you. Read more…