Three predictions for retail relevancy in 2020

Heading into a new decade, savvy retailers are firming up their strategies for success — especially when it comes to driving customer engagement at store-level.
As 2020 approaches, retailers are ready to innovate and adopt new concepts — from innovation to immersive experiences — to improve their customer relevancy going forward. Many of these concepts will be front and center at Chain Store Age’s SPECS 2020 conference, held March 15-17 at the Gaylord Texan. Read more…