Industry insights blog

4 keys to retail success from Target CEO Brian Cornell
19 Feb: 4 keys to retail success from Target CEO Brian Cornell

Brian Cornell’s presentation at NRF 2019: Retail’s Big Show had a resonating message: Every decision a company makes should start with an unerring focus on the consumer. The chairman and CEO of Target Corp. outlined four keys to success for the future of retail in front of a packed house, calling out the importance of investing in the business of today…

NRF study says more online shoppers want free shipping
18 Feb: NRF study says more online shoppers want free shipping

Consumers increasingly expect free delivery of items they buy online and are also embracing new options like picking up their online purchases at a local store, according to the latest issue of the quarterly Consumer View report released today by the National Retail Federation. “Consumers want free delivery, and they’re willing to meet retailers halfway to get it,” NRF Vice…

How will delivery, returns and the supply chain change in the coming year?
17 Feb: How will delivery, returns and the supply chain change in the coming year?

How will retail change and develop in 2019? We hear from industry insiders and share their predictions for the year ahead. This ongoing series focuses on a different theme each time, and today we’re looking at operations and logistics, from the supply chain to delivery and returns – and at a time when it’s become more clear that the delivery…

Influencer tiers for the influencer marketing industry
16 Feb: Influencer tiers for the influencer marketing industry

The influencer marketing industry is rapidly growing and evolving. Latest estimates predict influencer marketing spend will reach $5-10 billion by 2020, and Instagram influencer marketing alone will reach $2.28 billion in 2019. Now that influencer marketing has become mainstream, marketers are looking to tap into the next set of high-value influencers to improve performance. Amidst this scramble for fresh blood, new…

Last-minute shoppers increasingly trust only Amazon to deliver
15 Feb: Last-minute shoppers increasingly trust only Amazon to deliver

Olivia Zimmermann started her holiday shopping early this year, buying a Bluetooth speaker from Best Buy for her sister. It was supposed to arrive by Dec. 10, two weeks before Christmas. The speaker never showed up — and the post office said it had delivered the package to a different town. Best Buy apologized and offered to reship it. But Ms….

Carrier mapping
14 Feb: Carrier mapping

Retailers and brands who are invested in providing a great customer delivery experience must understand the global carrier market. MetaPack’s Carrier Mapping tool lets you quickly and effectively discover the carriers and carrier services that are available on the MetaPack platform.
For each and every order, MetaPack is able to identify the most appropriate delivery service for that particular customer, providing…

Trends and takeaways from retail's NRF BIG Show 2019
13 Feb: Trends and takeaways from retail’s NRF BIG Show 2019

From AI to VR to IoT, these buzzword acronyms were featured at this year’s NRF Big Show. But beyond the jargon, the show delved into practical ways for retailers to take on the transformation of the industry. Every year at the world’s largest retail conference and exposition, nearly 40,000 attendees from 100 countries gather at the NRF Big Show in New…