Industry insights blog

Gartner Magic Quadrant for digital commerce
18 Sep: Gartner Magic Quadrant for digital commerce

Strategic Planning Assumptions By 2020, smart personalization engines used to recognize customer intent will enable digital businesses to increase their profits by up to 15%.
By 2020, more than 50% of online sellers will either list their products on marketplaces or sell third-party products on their core commerce sites.
By 2020, 25% of leading online sellers will have enabled first-generation “commerce that…

eIDAS for SMEs
17 Sep: eIDAS for SMEs

eIDAS stands for electronic Identification ( eID), Authentication and Trust Services. The eIDAS Regulation established the framework to ensure that electronic interactions between businesses are safer, faster and more efficient, no matter the European country they take place in. eIDAS is a European Regulation that creates one single framework for eID and trust services, making it more straightforward to deliver services…

Modernising VAT for e-commerce: Question and answer
16 Sep: Modernising VAT for e-commerce: Question and answer

What has been agreed?
Member States have agreed today on practical new measures to support the digital economy when it comes to VAT compliance, which can currently place heavy burdens on small companies operating online. The new rules should help to accelerate growth for online businesses, in particular startups and SMEs. The measures include: New rules allowing companies that sell goods…

Competing in a world of sectors without borders
15 Sep: Competing in a world of sectors without borders

Digitization is causing a radical reordering of traditional industry boundaries. What will it take to play offense and defense in tomorrow’s ecosystems? Rakuten Ichiba is Japan’s single largest online retail marketplace. It also provides loyalty points and e-money usable at hundreds of thousands of stores, virtual and real. It issues credit cards to tens of millions of members. It offers financial…

3 Trends that emerged from Shoptalk and what they mean for the retail industry
14 Sep: 3 Trends that emerged from Shoptalk and what they mean for the retail industry

It’s a consumer’s world, and retailers are struggling to keep up. Personalization, consumers and Amazon were big topics at this year’s conference.
At the third annual Shoptalk conference in Las Vegas, brands spoke on panels, at keynotes and with others in the industry about the various innovations they’re working on to make consumers happy. Some brands like Glossier and Boxed think…

Cross-border business in the digital era
13 Sep: Cross-border business in the digital era

Online platforms are changing the face of business, allowing millions of consumers to benefit from the advantages of e-commerce. The EU has proposed a number of laws to smooth cross-border trade but the current piecemeal approach means it will take a long time until the market is less fragmented. …

UPS looks to solve supply chain issues with Blockchain patent
12 Sep: UPS looks to solve supply chain issues with Blockchain patent

UPS has filed a U.S. patent application for a technology that would use blockchain and its shared distributed ledgers to more efficiently track and manage packages shipped within its network as well as those handed off to other carriers worldwide.
The application, filed earlier this year but just made public this week, details challenges that the technology would solve for, including…