Industry insights blog

Cross-border business in the digital era
13 Sep: Cross-border business in the digital era

Online platforms are changing the face of business, allowing millions of consumers to benefit from the advantages of e-commerce. The EU has proposed a number of laws to smooth cross-border trade but the current piecemeal approach means it will take a long time until the market is less fragmented. …

UPS looks to solve supply chain issues with Blockchain patent
12 Sep: UPS looks to solve supply chain issues with Blockchain patent

UPS has filed a U.S. patent application for a technology that would use blockchain and its shared distributed ledgers to more efficiently track and manage packages shipped within its network as well as those handed off to other carriers worldwide.
The application, filed earlier this year but just made public this week, details challenges that the technology would solve for, including…

Google's grand plan to make AI accessible to developers and businesses
11 Sep: Google’s grand plan to make AI accessible to developers and businesses

Artificial intelligence took center stage at Google’s annual user conference, Cloud Next 2018. The company made several announcements that make machine learning and artificial intelligence accessible to both developers and businesses. Fei-Fei Li, Chief Scientist, Google AISource
One of the first announcements came in the form of Cloud AutoML, a managed service that lets developers build machine learning models without requiring any…

5 AI technologies that will transform the customer experience in 2018
10 Sep: 5 AI technologies that will transform the customer experience in 2018

The customer experience has already changed beyond recognition in the last ten years. From the rise of platforms like Airbnb and Uber to the introduction of personalised marketing, the consumer landscape has perhaps witnessed the biggest changes of all thanks to new technologies.
As we move away from the hype surrounding AI towards real-world use cases in 2018, intelligent technologies will…

VAT: Brexit’s hidden border dilemma
08 Sep: VAT: Brexit’s hidden border dilemma

The UK will have to choose between costly delays or staying within the EU system. Britain’s borders are sometimes located in unexpected places. One of the busiest sits inside a grey warehouse in an industrial estate five miles from London’s Heathrow airport. Here, every package sent by post from outside the UK weighing less than 2.2kg meets Britain’s Border Force. More…

SWIFT: A quarter of all cross border payments now over gpi
07 Sep: SWIFT: A quarter of all cross border payments now over gpi

More than 165 banks signed up, with 100 currencies and 350 country corridors in operation as service rapidly gains traction
SWIFT announces today that just 15 months after the service launched, 25% of all SWIFT cross border payment traffic is being sent over the global payments innovation (gpi). SWIFT gpi, the most transformational change in cross-border payments in 30 years, dramatically…