Industry insights blog

what-bothers-consumers-most
25 Jul: 68% of shoppers leave retail sites due to these basic problems

As a fashion retailer, competition can be fierce in the ecommerce space – which made us wonder, how are the cream of the crop pulling it off? To find out what elements are helping the top 50 fashion ecommerce sites succeed, we conducted three pieces of research to gather insight into their website, SEO metrics, and audience. First, we had expert user experience (UX) strategist and Interaction Designer at Corra Jessica Stoilkovic audit a top ecommerce website and point out the pros and cons of the design, layout, and buying triggers.

gdpr-250518
25 Jul: 7 Steps to a GDPR friendly ecommerce website

Here are some GDPR compliance steps that you should consider in the near-term and long-term. 1. Determine the Financial Significance. If you don’t know already, now is the time to measure how much revenue comes from EU traffic to your eCommerce site. Especially before you invest the time and resources in auditing your systems and becoming GDPR compliant. Your approach to GDPR could be very different based on the amount of revenue involved.

cross-border-share
25 Jul: The explosive growth of cross border ecommerce

While domestic online sales in the United States and the European Union will continue to increase — taking sales away from brick-and-mortar stores — growth rates will flatten out over the next 10 years. The most explosive growth will be in worldwide cross-border ecommerce, with the Asia Pacific region leading the way. Research firm Forrester foresees cross-border ecommerce outpacing domestic growth, with a compound annual growth rate of 17 percent between 2017 and 2022, compared with 12 percent for overall B2C ecommerce.

europe-day
25 Jul: Most EU businesses ignore cross border ecommerce opportunities

PPRO Group reveals only 7% of enterprises are successfully selling to other EU markets online. Figures have shown that the Netherlands (23%), Hungary (21%), and the Czech Republic (21%) are some of the fastest growing e-commerce markets in terms of percentage growth. The findings also showed that mature markets such as Portugal, France and Germany have also seen high growth in e-commerce payments at 16%, while the UK e-commerce market grew by 15%. But only 7% of EU businesses sell cross-border within the union, according to Eurostat, despite the benefits offered by the single market, and despite the fact that 33% of EU online shoppers have bought something from an online merchant from another European country.

Reverse-charge mechanism: the B2B tax move you need to know
25 Jul: Reverse-charge mechanism: the B2B tax move you need to know

How does the reverse-charge mechanism work? The reverse-charge mechanism is a B2B tax maneuver that you need to know, especially if you’re selling digital products around the world. It’s a common practice in VAT and GST schemes, where the consumption tax is added step-by-step throughout the production process.
And since this is a key part of digital tax compliance, we’ve laid it…

online-shopping-fraud
24 Jul: The state of online shopping fraud

Russian hackers and trolls received all the media attention but China and Venezuela were the sources of the most overseas e-commerce fraud attacks in 2017, according to new Experian data. Millions of online transactions were analyzed to identify fraud attacks on online transactions across the U.S for the 2017 E-commerce Fraud report. Online shopping fraud attacks rose 30% in 2017 vs. 2016, and transactions originating from a foreign Internet Protocol (IP) address were about 7 times riskier than average. An IP address is a unique set of numbers used to identify individual digital devices, allowing them to communicate with other devices on a network.

Carrefour partners with Google for digital push
20 Jul: Carrefour partners with Google for digital push

Carrefour has signed a strategic partnership with Google to open up new ways of reaching customers online and accelerate a long-awaited digital transformation of the world’s second-largest retailer by revenues. The French company said it was partnering with the US tech group on a “new grocery shopping experience” that from early 2019 will allow its customers to buy Carrefour products…