Industry insights blog

Convenience vs security in ecommerce payments: How everyone can win
26 Sep: Convenience vs security in ecommerce payments: How everyone can win

In 2018, banks and retailers are dealing with a new breed of customer: one that expects a fast, seamless online payment experience. When it comes to ecommerce, however, user experience isn’t the only consideration. As the number of card-not-present (CNP) purchases continue to increase, so do the security risks.
How can banks and merchants continue to offer customers security and transparency in…

Adyen unveils 3D Secure 2
26 Sep: Adyen unveils 3D Secure 2.0 solution

Adyen, the payments platform of choice for many of the world’s leading companies, launched a fully-certified 3D Secure (3DS) 2.0 solution which it has made available to its customers or merchants needing a next-generation authentication solution. The first-to-market solution is based on EMVCo’s 3DS protocols and will help merchants reduce risk and protect their customers from payments fraud. It also overcomes…

Swedes confused about PSD2 changes to payments
25 Sep: Swedes confused about PSD2 changes to payments

Despite the major changes the Payments Services Directive 2 could make to EU payments, few Swedes know about the new EU directive, now being introduced. A new survey from analytics software firm FICO, executed by SIFO, also shows that few Swedes are prepared to share their banking information with a third party, and there is a mixed view on whether PSD2…

Where is consumer research going next?
24 Sep: Where is consumer research going next?

Consumer behaviour may be influenced by a host of neurobiological factors that science is just beginning to understand.
Hilke Plassmann, INSEAD Chaired Professor of Decision Neuroscience and Associate Professor of Marketing at INSEAD, joins us to discuss how recent advancements in her field afford unprecedented insights into consumer choice.
https://www.youtube.com/watch?v=XowaDm1GEVk
The rise of neuromarketing has already begun to provide companies and researchers with…

How GDPR kills the innovation economy
23 Sep: How GDPR kills the innovation economy

It wasn’t supposed to turn out this way. The seven key principles of GDPR
It’s somehow fitting that today, May 25th, marks my return to writing here on Searchblog, after a long absence driven in large part by the launch of NewCo Shift as a publication on Medium more than two years ago. Since then Medium has deprecated its support for publications (and…

Retailers risk frustrating online shoppers with out-of-date payment technology
22 Sep: Retailers risk frustrating online shoppers with out-of-date payment technology

New research from Barclaycard reveals that more than seven in ten retailers (72 per cent) haven’t introduced any new payment technology to their websites over the last two years*, despite consumer demand for a quick and convenient check-out process. While 86 per cent of retailers say they are looking to increase online transactions over the next 12 months, the study…

GDPR, ad fraud, and data privacy
20 Sep: GDPR, ad fraud, and data privacy

On 25 May 2018, the EU General Data Protection Regulation (GDPR) comes into force, replacing the 1995 EU Data Protection Directive. The GDPR strengthens the rights that individuals have regarding personal data relating to them and seeks to unify data protection laws across Europe, regardless of where that data is processed. The regulation could have a profound impact on the programmatic…