There is no doubt that the bar has been raised high by ecommerce giants for shorter delivery times and free delivery, and consumers now expect this from retailers large and small. This year’s Alibaba Singles Day smashed all previous records, hitting $1 billion in sales in just 85 seconds. In its first hour, sales figures reached almost $10 billion, with…
E-commerce is as much about the experience customers have to interact with your brand’s site as it is about the product and price. There are a lot of options for consumers shopping online. Creating an experience that prioritizes convenience, trust, familiarity, and efficiency is key to running a successful e-commerce business. Whether you are working on creating a new experience from…
Mobile payments have been thought to be on the cusp of widespread adoption for several years now. But most US consumers have responded to the technology with a noncommittal shrug. Here are four key trends you can expect out of mobile payments in 2019.
No. 1: Proximity Mobile Payment Growth Will Remain Tepid
Proximity mobile payments—those used at the point of sale—haven’t quite…
GDPR and PSD2 are two legal initialisms that have both generated a great deal of press coverage in recent months, but they are seldom considered together. There were around 122 billion non-cash payments in the European Union (EU) in 2016, with card payments accounting for 49% of all transactionsi and the trend is continuing: UK Finance recently reported that UK debit…
In November 2018, Germany’s first fine under the General Data Protection Regulation (GDPR) was imposed — and it was much lower than many expected. The favourable outcome of the proceedings for the defending company demonstrates that, with a proper defence strategy, GDPR infringements may not necessarily end in a worst-case scenario for companies.
In July 2018, Knuddels GmbH & Co. KG…
As retailers have been making last-ditch efforts to get consumers to open their wallets for the holidays, repeating Black Friday-type promotions, they have also been thinking ahead, to what’s coming in the new year. Among the many things on their minds are the wild cards that could pose risks to their business. For one, the sector is waiting to see what will…
Since the GDPR came into force in May 2018, all European data protection authorities have the power to issue fines for breaches of data privacy and non-compliance. But have they used them? This article explores the first seven months of GDPR enforcement. The introduction of the General Data Protection Regulation was one of the most hotly anticipated developments the business…