One year on: How has GDPR changed the customer data landscape?

It’s a year since the EU’s General Data Protection Regulation (GDPR) came into force. How has the legislation changed businesses and their customers’ approach to data? The maelstrom caused by last year’s GDPR deadline date was unlike anything the world of business had previously experienced. Confusion, panic, ignorance, consternation, blitheful bewilderment; these were the range of complex emotions that most business leaders were feeling at any given moment in the build-up to that fateful day. Read more…