Now is the time for retailers to tackle their addressing issues

eCommerce has sky-rocketed during the Covid-19 pandemic, with more people than ever now relying heavily on home deliveries. From March to June, Hermes was handling volumes that would typically be seen during Christmas peaks – up to 3 million parcels a day.
UK street addresses, introduced hundreds of years ago, were never designed for the demands of e-commerce in 2020. Pins can drop in the centre of buildings, and couriers can sometimes lose time trying to find the correct entrance. Postcodes cover large areas, particularly in rural communities, and people living in newly built developments can disappear off the grid altogether. Read more…