Microsoft’s Shelley Bransten on the future of retail

With more than 20 years of retail experience that includes stints at The Gap, Banana Republic and Old Navy, Shelley Bransten has been a pioneer and leader in retail’s digital evolution for decades. After joining Microsoft as worldwide corporate vice president of retail and consumer goods industries in 2018, her perspective on the future of the industry has broadened even further. Ahead of her appearance at NRF 2020 Vision: Retail’s Big Show, where she’ll be speaking about sustainability, we asked Bransten about the near and far future of the industry, the tech investments retailers can’t put off, and what she’s learned since joining Microsoft. Read more…