Strategic Planning Assumptions By 2020, smart personalization engines used to recognize customer intent will enable digital businesses to increase their profits by up to 15%.
By 2020, more than 50% of online sellers will either list their products on marketplaces or sell third-party products on their core commerce sites.
By 2020, 25% of leading online sellers will have enabled first-generation “commerce that comes to you” capabilities. Read more…
