Artificial intelligence is reinventing the retail industry as we know it. From personalized customer experiences across digital touch points to improved product management, this powerful area of computing is helping retailers up their relevance, efficiency, and, ultimately, their bottom line. “When we look across the retail industry, there is, surprisingly, quite a broad use of AI already,” said Vish Ganapathy, managing director and global retail technology lead at Accenture. “A lot of that has got to do with the fact that more and more technology vendors are injecting AI into everything that they do within their applications. For retail, there are very specific areas where AI can really make a big difference.” Read more…
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