Industry Insights Blog

Here’s how the Google Assistant became more helpful in 2018

11 Feb: Here’s how the Google Assistant became more helpful in 2018

In 2018, the Google Assistant learned to speak new languages (Nǐ hǎo!), expanded to new regions (like the Netherlands, Indonesia and Turkey), and became smarter with new features that can help you throughout your day. Along the way, more people started using the Assistant to get some help—active users of the Google Assistant grew four times over the past year….

Fewer consumers celebrating Valentine’s Day but those who do are spending more

10 Feb: Fewer consumers celebrating Valentine’s Day but those who do are spending more

Americans are expected to spend a record amount on Valentine’s Day this year despite a years-long decrease in the percentage of people celebrating the holiday, according to the annual survey released today by the National Retail Federation and Prosper Insights & Analytics. “Those who are participating are spending more than ever and that could be the result of the strong economy.“
NRF…

In 2019, people say they'll spend the most (and least) time on these social networks

09 Feb: In 2019, people say they’ll spend the most (and least) time on these social networks

Around here, much of 2018 was spent discussing and writing about social media. The topic (and industry) arguably made a record number of headlines this year, with people and companies alike wondering how productive time spent on social media might be. Tools were integrated on both mobile devices and certain social apps themselves to help people manage that time. Movements began…

Retail is broken

08 Feb: Retail is broken. Angela Ahrendts has a plan

Retail is broken. Apple’s Angela Ahrendts has a plan
After turning round the fortunes of Burberry, Angela Ahrendts is five years into reimagining Apple’s bricks-and-mortar presence. Vogue Business meets the tech behemoth’s senior vice president of retail on the steps of its soon-to-be-unveiled Washington, DC, flagship
Despite the recent profits warning, Apple is bolstering its investment in experiential retail, with expansive flagships, and…

The return of retail and 5 other direct-to-consumer trends to watch in 2019

07 Feb: The return of retail and 5 other direct-to-consumer trends to watch in 2019

In 2018, it looked like there was no end in sight when it came to what direct-to-consumer (DTC) brands (also known as digitally native vertical brands, or DNVB) were willing to experiment with. Many brands opened pop-up shops, some made  acquisitions and, of course, several expanded their product lines. This while companies also tested ecommerce on platforms like Snapchat and…

2019 Predictions: What to take and what to leave

06 Feb: 2019 Predictions: What to take and what to leave

This is the year that everyone takes a critical look at the innovations they’ve pursued over the last decade to decide what’s worth taking forward into the decade of the ‘20s and what’s best left behind in the decade whose door will close 358 days from today. In 2018, it was estimated that roughly 45 percent of all digital purchases,…

Six retail experts predict 2019

05 Feb: Six retail experts predict 2019

Will even more fashion chains go bankrupt? Is Amazon really tackling the Benelux? Will Blokker survive 2019? Will Jumbo’s entry into Belgium be a walk in the park? Six retail experts look into their crystal ball.
“More retailers get started with voice assistants”
What was the most important retail event, trend or development in 2018 according to Gino Van Ossel, retail professor…

Everything is e-commerce: Big takeaways from CES

04 Feb: Everything is e-commerce: Big takeaways from CES

CES is not what it used to be. Attracting positive consumer attention, with consent-driven data, puts creative at the forefront with only a razor-thin margin for error. What was once a showcase for buyers to fill shelves has been completely turned on its head. The event, which took place in Las Vegas for the past week, is now much more than a…

Improving data quality is the top goal for marketers in 2019

03 Feb: Improving data quality is the top goal for marketers in 2019

First-party is now more valuable than ever, as online giants Amazon, Facebook and Google have demonstrated in recent years. As a result, marketers now say improving the quality of their data and their data collection practices is now a key priority for 2019. In a survey of 229 brand marketers by Digiday this November, 30 percent of respondents said improving their data…

AI, automation and analytics: 3 critical strategies for CMOs in 2019, and beyond

02 Feb: AI, automation and analytics: 3 critical strategies for CMOs in 2019, and beyond

The digital revolution has triggered tidal waves of innovation and change that show no sign of slowing down. It’s tempting to look back as we head into the holidays, but CMOs are even now peering at the horizon, trying to stay ahead of what comes next. Across a martech landscape that has grown exponentially in size in recent years, there are…

BOPIS, retail's latest acronym, makes the case for delayed gratification

01 Feb: BOPIS, retail’s latest acronym, makes the case for delayed gratification

One of the biggest themes at this year’s National Retail Federation show (NRF) didn’t involve AI or robots. Instead, it was a new acronym buzzword: BOPIS, known as Buy-Online-Pickup-In-Store. And it’s a key part of what’s driving growth for retailers like Home Depot in the fast-fulfillment Amazon era. According to a new case study from Adobe Analytics, the volume of…

6 trends that will shape mobile marketing in 2019

31 Jan: 6 trends that will shape mobile marketing in 2019

As the impact of innovations and disruptions of years’ past come into focus, leading players will battle for dominance in several key areas. The impact of mobile marketing innovations and disruptions of years’ past will continue to come into focus in 2019 as markets mature and leading players battle for dominance. That’s forecast to be particularly prevalent for mobile video…

5 trends that will define retail marketing in 2019

30 Jan: 5 trends that will define retail marketing in 2019

From loyalty programs to bolder ad campaigns, here’s what’s in store for the coming year and what it means for retailers. Retail marketing is not a black-and-white, linear process. A consistent brand personality or story is likely on every retailer’s wish list, but marketing tactics and methods vary greatly. Some retailers rely on discounts, sales and avoiding politics to drive…

6 Top digital marketing trends & tactics for 2019

29 Jan: 6 Top digital marketing trends & tactics for 2019

It’s time to change things up. As you put together your digital marketing plan for 2019, consider the latest and most effective new marketing trends and tactics, determine which ones might be the best fit for your business and give ‘em a shot. You may be surprised at how they ramp up results – traffic, engagement, lead generation and sales.
Here…

Digital marketing trends for 2019

28 Jan: Digital marketing trends for 2019

At Content First Marketing, we’ve been looking at the latest digital marketing innovations and assessing the trends that we think will be breakthrough stars in 2019. Every year there are tons of fresh new ideas for taking marketing to the next level. But we like to look for a balance between exciting, innovative, and practical. Read about the four key…

5 Instagram marketing trends we will see in 2019

27 Jan: 5 Instagram marketing trends we will see in 2019

Instagram is one of the most important and most powerful marketing channels of our time. It is great for content marketing and paid advertising and, at the same time, for communication and customer service. It has the capacity to drive great engagement and better-than-average return on investment for a marketer, brand or agency. Instagram has been growing since it was…

15 Content marketing tools for success you need in 2019

26 Jan: 15 Content marketing tools for success you need in 2019

Do you want to revise your content marketing strategy? Here are 15 Useful Content marketing tools for success that you should need in 2019.
Success on the internet based on targeted content creation and marketing. If you are not getting sufficient traffic and leads then it’s a high time to look around in your content strategy to make it more ‘powerful’ or…

6 YouTube trends in 2019 for influencer marketing

25 Jan: 6 YouTube trends in 2019 for influencer marketing

YouTube, the ultimate destination for online video, is dominated by YouTube Creators who produce hours of video content for their communities of followers. This creator-centric culture has lent itself to a staggering variety of online video content on YouTube. YouTube released 2018’s # YouTubeRewind, an annual celebration of YouTuber culture which remixes the “videos, people, music, and moments that defined 2018.”…

NRF 2019 - Reviving retail's roots in relationship: A Fortune 500 exec's perspective

23 Jan: NRF 2019 – Reviving retail’s roots in relationship: A Fortune 500 exec’s perspective

Heather Larabee, a former Whole Foods Market executive and current VP of Marketing at GoSpotCheck, explores the transformation of relationship in retail. 1. Where do you see the intersection of humanity and technology in the retail customer experience?
In retailers who balance tech-enabled and human experiences and invest in technology that frees up team members to express their humanity in person…